Evaluating electronic reference services: Issues, approaches and criteria

Reference Librarian

Volumn 35, Issue 74, 2001, Pages 103-120

  Novotny, Eric ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Assessment; Chat reference; E reference; Electronic reference; Evaluation; Methodology methodologies; Reference; Research methods

Indexed keywords

EID: 84992947061     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1300/J120v35n74_08     Document Type: Article

References (5)

1. Larkin, Marilyn. 1996. “Health Information On-Line,”. FDA Consumer, 30 June: 21 – 24.
2. Ritter, Jim. “Medical Librarians List Top Web Sites,”. Chicago Sun-Times, 10/23/00 19.
3. Deam, Jenny. “What's Best Way to Find Medical Info on the Web? Librarians Compile a List of Top Sites,”. Denver Post, 1/28/01 E-7.
4. “Trends Timelines-Ehealth: Internet Health Information Becomes the ‘Rule,’”. American Health Line, 2/28/01 2.
5. Condon, Garret. “What's Up, E-Doc? How the Internet Is Changing Doctor-Patient Relationships,”. Hartford Courant, 12/05/00 D3.