Collaborative leadership: A model for reference services

Reference Librarian

Volumn 39, Issue 81, 2003, Pages 59-69

  Crowe, Kathryn M ^a  

^a Jackson Library   (United States)

Author keywords

Academic libraries; Leadership; Reference services

Indexed keywords

EID: 84992224352     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1300/J120v39n81_06     Document Type: Article

References (28)

1. MacGregor Burns, James. 1978. Leadership, 1 – 2. New York: Harper Row.
2. Leadership 3 – 4.
3. Rost, Joseph C. 1992. Leadership in the Twenty-First Century, 3 – 4. Westport, CN: Praeger.
4. Leadership in the Twenty-First Century 5.
5. Leadership in the Twenty-First Century 102.
6. Rost, Joseph C. 1993. “Leadership Development in the New Millennium,”. The Journal of Leadership Studies, 1 November: 101.
7. The Journal of Leadership Studies, 102 – 103.
8. Rost, Joseph C. and Smith, Anthony. 1992. “Leadership: A Postindustrial Approach,”. European Management Journal, 10 June: 196.
9. Rost. Leadership in the 21st Century, 112.
10. Leadership in the 21st Century.
11. For example for the last two years at Jackson Library at UNCG, reference desk statistics have dropped approximately 15% while instruction statistics rose 4–6%.
12. Massey-Burzio, Virginia. 1992. “Reference Encounters of a Different Kind: A Symposium,”. Journal of Academic Librarianship, 18 November: 277 – 278.
13. Summerhill, Karen Storin. 1994. “The High Cost of Reference The Need to Reassess Services and Service Delivery.”. The Reference Librarian, 43: 71 – 85. See, for example: Terry Ann Mood. “Of Sundials and Digital Watches: A Further Step Toward the New Paradigm of Reference”. Reference Services Review 22 Fall 1994: 27–32+; Jackie Mardikian and Martin Kesselman. “Beyond the Desk Enhanced Reference Staffing for the Electronic Library”. Reference Services Review 23 Spring 1995: 21–28+; Williams L. Whitson. “Differentiated Service A New Reference Model”. Journal of Academic Librarianship 21 March 1995: 103–110.
14. Lee, Susan. 1993. “Organizational Change in Research Libraries.”. Journal of Library Administration, 18: 129 – 143. See, for example: Richard Sweeney. “Leadership in the Post-Hierarchical Library”. Library Trends 43 Summer 1994: 62–95; David W. Lewis. “Making Academic Reference Services Work”. College and Research Libraries 55 September 1994: 445–456; Terrence Mech. “Leadership and the Evolution of Academic Librarianship”. Journal of Academic Librarianship 22 September 1996: 345–353; Donald E. Riggs. “What's in Store for Academic Libraries? Leadership and Management Issues,” Journal of Academic Librarianship 23 January 1997: 3–8; Sion M. Honea. “Transforming Administration in Academic Libraries,” Journal of Academic Librarianship 23 May 1997: 183–191; Rebecca R. Martin. “Recruiting a Library Leader for the 21st Century”. Journal of Library Administration 241997: 47–58; Cheryl LaGuardia, ed. Recreating the Academic Library: Breaking Virtual Ground. New York: Neal-Schuman Publishers, Inc., 1998; Terrance F. Mech and Gerard B. McCabe, eds. Leadership and Academic Librarians. Westport, CN: Greenwood Press, 1998.
15. Sweeney. 74.
16. Fore, Janet S., Knight, R. Cecilia and Russell, Carrie. 1993. “Leadership for User Services in the Academic Library,”. Journal of Academic Librarianship, 19: 99 – 102.
17. Lipow, Ann Grodzins. 1999. “‘In Your Face’ Reference Service,”. Library Journal, 124 August: 50.
18. Ferguson, Chris D. 2000. “‘Shaking the Conceptual Foundations,’ Too: Integrating Research and Technology Support for the Next Generation of Information Service,”. College and Research Libraries, 61 July: 302.
19. College and Research Libraries 305.
20. College and Research Libraries 308 – 309.
21. Sullivan, Maureen. 1992. “The Changing Role of the Middle Manager in Research Libraries,”. Library Trends, 41 Fall: 271 – 272.
22. Library Trends 278 – 279.
23. Dewey, Barbara I. 1998. “Public Services Librarians in the Academic Community: The Imperative for Leadership,”. In Leadership and Academic Librarians, Edited by: Mech, Terrence F. and McCabe, Gerard B. 94 Westport, CN: Greenwood Press.
24. Nofsinger, Mary M. and Bosch, Allan W. 1994. “Roles of the Head of Reference From the 1990s to the 21st Century,”. The Reference Librarian, 42: 88 – 92.
25. The Reference Librarian 95.
26. Martin. 46 – 47.
27. Sweeney. 85.
28. Metz, Terry. 2001. “Wanted: Library Leaders for a Discontinuous Future.”. Library Issues: Briefings for Faculty and Administrators, 21 January: 2.