Out-of-hours primary care: A population-based study of the diagnostic scope of telephone contacts

Family Practice

Volumn 33, Issue 5, 2016, Pages 504-509

  Moth, Grete ^a   Huibers, Linda ^a   Christensen, Morten Bondo ^a   Vedsted, Peter ^a  

^a AARHUS UNIVERSITY   (Denmark)

Author keywords

After hours; Denmark; Diagnosis; Primary health care; Reason for encounter; Severity; Triage

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; CHILD; CROSS-SECTIONAL STUDY; DIAGNOSTIC PROCEDURE; DISEASE SEVERITY; DYSPNEA; EMERGENCY HEALTH SERVICE; FEMALE; GROUPS BY AGE; HOSPITAL ADMISSION; HUMAN; INFANT; INSECT BITE; INSECT STING; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; MALE; OUT OF HOURS PRIMARY CARE; PATIENT REFERRAL; POPULATION RESEARCH; PRIMARY MEDICAL CARE; TELECONSULTATION; TELEPHONE CALLING; THORAX PAIN; AGE DISTRIBUTION; DENMARK; MIDDLE AGED; NEWBORN; OUT-OF-HOURS CARE; PRESCHOOL CHILD; PRIMARY HEALTH CARE; PROCEDURES; QUESTIONNAIRE; STATISTICS AND NUMERICAL DATA; TELEPHONE; UTILIZATION; VERY ELDERLY; YOUNG ADULT;

ADOLESCENT; ADULT; AFTER-HOURS CARE; AGE DISTRIBUTION; AGED; AGED, 80 AND OVER; CHILD; CHILD, PRESCHOOL; CROSS-SECTIONAL STUDIES; DENMARK; FEMALE; HUMANS; INFANT; INFANT, NEWBORN; MALE; MIDDLE AGED; PRIMARY HEALTH CARE; REFERRAL AND CONSULTATION; SURVEYS AND QUESTIONNAIRES; TELEPHONE; TRIAGE; YOUNG ADULT;

EID: 84991226770     PISSN: 02632136     EISSN: 14602229     Source Type: Journal    
DOI: 10.1093/fampra/cmw048     Document Type: Article

References (20)

1. Hallam L. Primary medical care outside normal working hours: review of published work. BMJ 1994; 308: 249-53.
2. Huibers LA, Moth G, Bondevik GT et al. Diagnostic scope in out-of-hours primary care services in eight European countries: an observational study. BMC Fam Pract 2011; 12: 30.
3. Grol R, Giesen P, van Uden C. After-hours care in the United Kingdom, Denmark, and the Netherlands: new models. Health Aff (Millwood) 2006; 25: 1733-7.
4. Olesen F, Jolleys JV. Out of hours service: the Danish solution examined. BMJ 1994; 309: 1624-6.
5. Pedersen KM, Andersen JS, Søndergaard J. General practice and primary health care in Denmark. J Am Board Fam Med 2012; 25 (suppl 1): S34-8.
6. Langhelle A, Lossius HM, Silfvast T et al. International EMS Systems: the Nordic countries. Resuscitation 2004; 61: 9-21.
7. Moth G, Flarup L, Christensen M, Olesen F, Vedsted P. Reasons for Encounter and Disease Patterns in the Danish Out-of-Hours Primary Care Service. LV-KOS (In Danish). 1st edn. Aarhus, Denmark: The Research Unit for General Practice, Aarhus University, 2012.
8. Welle-Nilsen LK, Morken T, Hunskaar S, Granas AG. Minor ailments in out-of-hours primary care: an observational study. Scand J Prim Health Care 2011; 29: 39-44.
9. Hansen EH, Zakariassen E, Hunskaar S. Sentinel monitoring of activity of out-of-hours services in Norway in 2007: an observational study. BMC Health Serv Res 2009; 9: 123.
10. den Boer-Wolters D, Knol MJ, Smulders K, de Wit NJ. Frequent attendance of primary care out-of-hours services in the Netherlands: characteristics of patients and presented morbidity. Fam Pract 2010; 27: 129-34.
11. Gill PJ, Goldacre MJ, Mant D et al. Increase in emergency admissions to hospital for children aged under 15 in England, 1999-2010: national database analysis. Arch Dis Child 2013; 98: 328-34.
12. Smith H, Lattimer V, George S. General practitioners' perceptions of the appropriateness and inappropriateness of out-of-hours calls. Br J Gen Pract 2001; 51: 270-5.
13. Huber CA, Rosemann T, Zoller M, Eichler K, Senn O. Out-of-hours demand in primary care: frequency, mode of contact and reasons for encounter in Switzerland. J Eval Clin Pract 2011; 17: 174-9.
14. Flarup L, Moth G, Christensen MB et al. A feasible method to study the Danish out-of-hours primary care service. Dan Med J 2014; 61: A4847.
15. WONCA. International Classification of Primary Care. ICPC-2-R, 2nd edn. New York, NY: Oxford University Press, 2005.
16. Salisbury C, Trivella M, Bruster S. Demand for and supply of out of hours care from general practitioners in England and Scotland: observational study based on routinely collected data. BMJ 2000; 320: 618-21.
17. Bondevik G, Moe E. Why do patients choose to attend the casualty clinic rather than their regular general practitioner? Sykepleien Forskning 2008; 3: 128-34. (In Norweigian)
18. Smits M, Peters Y, Broers S et al. Association between general practice characteristics and use of out-of-hours GP cooperatives. BMC Fam Pract 2015; 16: 52.
19. Maguire S, Ranmal R, Komulainen S et al. Which urgent care services do febrile children use and why? Arch Dis Child 2011; 96: 810-6.
20. Flarup L, Moth G, Christensen MB et al. Chronic-disease patients and their use of out-of-hours primary health care: a cross-sectional study. BMC Fam Pract 2014; 15: 114.