A burning desire: Assimilation into a Fire Department

Management Communication Quarterly

Volumn 18, Issue 3, 2005, Pages 344-384

  Myers, Karen K ^a  

^a ARIZONA STATE UNIVERSITY   (United States)

Author keywords

firefighters; high reliability organizations; organizational assimilation

Indexed keywords

EID: 84990317736     PISSN: 08933189     EISSN: None     Source Type: Journal    
DOI: 10.1177/0893318904270742     Document Type: Article

References (76)

1. Ashford, S., & Taylor, M. (1990). Adaptation to work transitions: An integrative approach. In G. Ferris & K. Rowland (Eds.), Research in personnel and human resource management(Vol. 8, pp. 1-39). Greenwich, CT: JAI Press.
2. Ashforth, B., & Humphrey, R. (1995). Emotion in the workplace: A reappraisal. Human Relations, 48, 97-125.
3. Ashforth, B., & Humphrey, R. (1997). The ubiquity and potency of labeling in organizations. Organizational Science, 8, 43-58.
4. Ashforth, B., Saks, A. M., & Lee, R. T. (1998). Socialization and newcomer adjustment: The role of organizational context. Human Relations, 51, 897-926.
5. Babb, J., & Ammons, R. (1996). BOP (Bureau of Prisons) inmate transport: A high reliability organization. Corrections Today, 58, 108-110.
6. Bauer, T., & Green, S. (1994). Effect of newcomer involvement in work-related activities: A longitudinal study of socialization. Journal of Applied Psychology, 79, 211-223.
7. Bauer, T., Morrison, E. W.,& Callister, R. R. (1998). Organizational socialization: A review and direction for future research. In G. R. Ferris & K. M. Rowland (Eds.), Research in personnel and human resource management(Vol. 16, pp. 149-214). Greenwich, CT: JAI Press.
8. Bierly, P. E., & Spender, J. C. (1995). Culture and high reliability organizations: The case of the nuclear submarine. Journal of Management, 21, 639-656.
9. Bourassa, L., & Ashforth, B. (1998). You are about to party Defiant style: Socialization and identity on board an Alaskan fishing boat. Journal of Contemporary Ethnography, 27(27), 171-196.
10. Bullis, C. (1999). Mad or bad: A response to Kramer and Miller. Communication Monographs, 66, 368-373.
11. Buzzanell, P., Blezek, W., Isaacson, S., Otto, E., Reynolds, F., & Ysteboe, B. (2000, November). Leadership in the fire department: Communicating in a high reliability organization. Paper presented at the National Communication Association Conference, Seattle, WA.
12. Chao, G.O., Leary-Kelly, A., Wold, S., Klein, H.,& Gardner, P. (1994). Organizational socialization: Its content and consequences. Journal of Applied Psychology, 79, 730-743.
13. Clair, R. (1999). Ways of seeing: A review of Kramer and Miller’s manuscript. Communication Monographs, 66, 374-381.
14. Collinson, D. (1988). ‘Engineering humor’: Masculinity, joking, and shop-floor relations. Organization Studies, 9, 181-199.
15. Conrad, C., & Witte, K. (1994). Is emotional expression repression oppression? Myths of organizational affective regulation. In S. Deetz (Ed.), Communication yearbook(Vol. 17, pp. 417-428). Thousand Oaks, CA: Sage.
16. Cooper-Thomas, H., & Anderson, N. (2002). Newcomer adjustment: The relationship between organizational socialization tactics, information acquisition and attitudes. Journal of Occupational & Organizational Psychology, 75, 423-437.
17. Creed, W. E. D., Stout, S. K., & Roberts, K. (1993). Organizational effectiveness as a theoretical foundation for research on reliability-enhancing organizations. In K. Roberts (Ed.), New challenges to understanding organizations(pp. 55-74). New York: Macmillan.
18. Davey, K., & Arnold, J. (2000). A multi-method study of accounts of personal change by graduates starting work: Self-ratings, categories, and women’s discourses. Journal of Occupational & Organizational Psychology, 73, 461-587.
19. Feldman, D. (1981). The multiple socialization of organizational members. Academy of Management Review, 6, 309-319.
20. Finkelstein, L. M., Kulas, J. T., & Dages, K. D. (2003). Age differences in proactive newcomer socialization strategies in two populations. Journal of Business and Psychology, 17(4), 473-502.
21. Fisher, C. D. (1986). Organizational socialization: An integrative review. In K. M. Rowland & G. Ferris (Eds.), Research in personnel and human resource management(Vol. 4, pp. 101-145). Greenwich, CT: JAI Press.
22. Francis, L. (1994). Laughter, the best mediation: Humor as emotion management in interaction. Symbolic Interaction, 17, 147-163.
23. Gibson, M.,& Papa, M. (2000). The mud, the blood, and the beer guys: Organizational osmosis in blue-collar work groups. Journal of Applied Communication Research, 28, 68-88.
24. Giddens, A. (1984). The constitution of society: Outline of the theory of structuration. Berkeley: University of California Press.
25. Glaser, B.,& Strauss, A. (1967). The discovery of grounded theory. Chicago: Aldine.
26. Goffman, E. (1951). Encounters. Indianapolis, IN: Bobbs-Merrill.
27. Haas, J. (1977). Learning real feelings: A study of high steel ironworkers’ reactions to fear and danger. Sociology of Work and Occupations, 4(2), 147-170.
28. Haney, C., & Zimbardo, P. (1973). Social roles, role-playing, and education: On the high school as prison. Behavioral & Social Science Teacher, 1, 24-45.
29. Hutchins, E. (1996). Organizing work by adaptation. In M. Cohen & L. Sproull (Eds.), Organizational learning(pp. 20-57). London: Sage.
30. Hutchins, E., & Klausen, T. (1996). Distributed cognition in an airline cockpit. In E. Engestrom & D. Middleton (Eds.), Cognition and communication at work(pp. 15-34). Cambridge, MA: Cambridge University Press.
31. Jablin, F. (2001). Organizational entry, assimilation, and exit. In F. Jablin, L. Putnam, K. Roberts, & L. Porter (Eds.), The new handbook of organizational communication(pp. 732-818). Thousand Oaks, CA: Sage.
32. Klein, R. L., Bigley, G.,& Roberts, K. (1995). Organizational culture in high reliability organizations: An extension. Human Relations, 48, 771-793.
33. Kramer, M.,& Miller, V. (1999). Aresponse to criticisms of organizational socialization research: In support of contemporary conceptualizations of organizational assimilation. Communication Monographs, 66, 358-367.
34. Langer, E. (1989). Mindingmatters: The consequences of mindlessness-mindfulness. In L. Berkowitz (Ed.), Advances in experimental social psychology(Vol. 22, pp. 137-173). San Diego, CA: Academic Press.
35. Langer, E. (1997). The power of mindful learning. Reading, MA: Addison-Wesley.
36. Langer, E. (2004). Mindful creativity. New York: Random House.
37. La Porte, T. R., & Consolini, P. M. (1991). Working in practice but not in theory: Theoretical challenges of high-reliability organizations. Journal of Public Administration Research and Theory, 1, 19-47.
38. Louis, M. (1980). Surprise and sense-making: What newcomers experience when entering unfamiliar organizational settings. Administrative Science Quarterly, 23, 225-251.
39. Maclean, N. (1992). Young men and fire. Chicago: University of Chicago Press.
40. Martin, J. (1992). Cultures in organizations: Three perspectives. New York: Oxford University Press.
41. Meyer, J. (1997). Humor in member narratives: Uniting and dividing at work. Western Journal of Communication, 61, 188-209.
42. Miller, V., & Jablin, F. (1991). Information seeking during organizational entry: Influences, tactics, and a model of the process. Academy of Management Review, 16, 92-120.
43. Miller, V., Jablin, F., Casey, M., Lamphear-Van Horn, M.,& Ethington, C. (1996). The maternity leave as a role negotiation process. Journal of Managerial Issues, 8, 286-309.
44. Mischel, W. (1977). The interaction of person and situation. In D. Magnusson & N. S. Endler (Eds.), Personality at the crossroads: Current issues in interactional psychology(pp. 333-352). Hillsdale, NJ: Lawrence Erlbaum.
45. Morrison, E. (1993). Longitudinal study of the effects of information seeking on newcomer socialization. Journal of Applied Psychology, 77, 173-183.
46. Morrison, E. (2002). Newcomers’ relationships: The role of social network ties during socialization. Academy of Management Journal, 45(6), 1149-1160.
47. Myers, K., & Oetzel, J. G. (2003). Exploring the dimensions of organizational assimilation: Creating and validating a measure. Communication Quarterly, 51, 438-457.
48. Ostroff, C.,& Kozlowski, S. (1992). Organizational socialization as a learning process: The role of information acquisition. Personnel Psychology, 45, 849-874.
49. Pascale, R. (1985). The paradox of “corporate culture”: Reconciling ourselves to socialization. California Management Review, 27, 26-42.
50. Pogrebin, M.,& Poole, E. (1988). Humor in the briefing room: Astudy of the strategic uses of humor among police. Symbolic Interaction, 17, 147-163.
51. Pogrebin, M. R.,& Poole, E. D. (1991). Police and tragic events: The management of emotions. Journal of Criminal Justice, 19, 395-403.
52. Roberts, K. (1990). Managing high reliability organizations. California Management Review, 32, 101-113.
53. Roberts, K., & Bea, R. (2001). Must accidents happen? Lessons from high reliability organizations. Academy of Management Executive, 15, 70-79.
54. Roberts, K., Stout, S. K., & Halphen, J. (1994). Decision dynamics in two high reliability military organizations. Management Science, 40, 614-624.
55. Rochlin, G. I. (1993). Defining high reliability organizations in practice: A taxomonic prologue. In K. Roberts (Ed.), New challenges to organization research: High reliability organizations(pp. 11-32). New York: Macmillan.
56. Rochlin, G. I., La Porte, T. R., & Roberts, K. H. (1987). The self-designing highreliability organization: Aircraft carrier flight operations at sea. Naval War College Review, 40(4), 76-90.
57. Saks, A., & Ashforth, B. (1996). Proactive socialization and behavioral selfmanagement. Journal of Vocational Behavior, 48, 301-323.
58. Schulman, P. R. (1993). The analysis of high reliability organizations: Acomparative framework. In K. Roberts (Ed.), New challenges to understanding organizations(pp. 33-54). New York: Macmillan.
59. Scott, C.,& Myers, K. (in press). The socialization of emotion: Learning emotion management at the fire station. Journal of Applied Communication Research.
60. Strauss, A., & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory. Thousand Oaks, CA: Sage.
61. Tompkins, P., & Cheney, G. (1985). Communication and unobtrusive control in contemporary organizations. In R. McPhee & P. Tompkins (Eds.), Organizational communication: Traditional themes and new directions(pp. 179-210). Beverly Hills, CA: Sage.
62. Turner, P. (1999). What if you don’t? Aresponse to Kramer and Miller. Communication Monographs, 66, 382-389.
63. Van Maanen, J. (1973). Observations on the making of policemen. Human Organization, 32, 407-418.
64. Van Maanen, J. (1978). People processing: Strategies of organizational socialization. Organizational Dynamics, 6, 19-36.
65. Van Maanen, J.,& Schein, E. (1979). Toward a theory of organizational socialization. Research in Organizational Behavior, 1, 209-264.
66. Vaughan, D. (1996). The challenger launch decision: Risky technology, culture, and deviance at NASA. Chicago: University of Chicago Press.
67. Waldron, V. R. (1994). Once more, with feeling: Reconsidering the role of emotion in work. In S. Deetz (Ed.), Communication yearbook(Vol. 17, pp. 388-416). Thousand Oaks, CA: Sage.
68. Wanous, J. (1992). Organizational entry: Recruitment, selection, and socialization of newcomers. Reading, MA: Addision-Wesley.
69. Weick, K. (1987). Organizational culture as a source of high reliability. California Management Review, 29, 112-127.
70. Weick, K. (1993). The collapse of sensemaking in organizations: The Man Gulch disaster. Administrative Science Quarterly, 38, 628-652.
71. Weick, K. (1995, December). South Canyon revisited: Lessons from high reliability organizations. Wildfire, pp. 54-68.
72. Weick, K.,& Roberts, K. (1993). Collective mind in organizations: Heedful interrelating on flight decks. Administrative Science Quarterly, 38, 357-381.
73. Weick, K., & Sutcliffe, K. (2001). Managing the unexpected: Assuring high performance in an age of complexity. San Francisco: Jossey-Bass.
74. Weick, K., Sutcliffe, K., & Obstfeld, D. (1999). Organizing for high reliability: Processes of collective mindfulness. In B. M. Staw & R. Sutton (Eds.), Research in organizational behavior(Vol. 23, pp. 81-123). Greenwich, CT: JAI Press.
75. Wilkins, A. L. (1983). The cultural audit: A tool for understanding organizations. Organizational Dynamics, 4, 24-38.
76. Yoder, J., & Aniakudo, P. (1996). When pranks become harassment: The case of African American women firefighters. Sex Roles, 35, 253-270.