Measuring the Retention Strategies of a Minority Engineering Program: A Service Quality Perspective

Journal of Engineering Education

Volumn 84, Issue 4, 1995, Pages 395-400

  Hermond, Douglas ^a  

^a UNIVERSITY OF HOUSTON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84988123023     PISSN: 10694730     EISSN: 21689830     Source Type: Journal    
DOI: 10.1002/j.2168-9830.1995.tb00196.x     Document Type: Article

References (45)

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2. “Minorities in Engineering School: a Database for Retention Efforts,”
3. “Gateway to Pluralism: Recruitment and Retention,”
4. “Attracting Blacks into Engineering,”
5. “The Case for Retention Programs,” In
6. “Engineering Enrollment Trends,”
7. “Minority Graduation Rates,”
8. “Minority Engineering Programs: a Case for Institutional Support,”
9. “Predicting Success of Engineering Students during the Freshman Year,”
10. “A Model Retention Program,” In
11. “Matriculation and Summer Bridge Programs,” In
12. A Model Orientation Program. In
13. “Grades as a Predictor of Attrition,”
14. “Orientation to College and Freshman Year Persistence /Withdrawal Decisions,”
15. “Academic Advising,” In
16. “Start Students out Right‐and Keep Them,”
17. “Minority Engineering Student Organizations,” In
18. “Tutoring and Student Study Centers,” In
19. “A Model Academic Support System,” In
20. “Personal and Career Counseling,” In
21. “Understanding the Gap between Entry and Exit: a Cohort Analysis of African American Students' Persistence,”
22. “Financial Aid,” In
23. “Environmental Fit and the Success or Failure of High‐Risk College Students,”
24. “Five Imperatives for Improving Service Quality,”