Spoken dialog systems for automated survey interviewing

SIGDIAL 2013 - 14th Annual Meeting of the Special Interest Group on Discourse and Dialogue, Proceedings of the Conference

Volumn , Issue , 2013, Pages 329-333

  Johnston, Michael ^a   Ehlen, Patrick ^b   Conrad, Frederick G ^c   Schober, Michael F ^d   Antoun, Christopher ^c   Fail, Stefanie ^d   Hupp, Andrew ^c   Vickers, Lucas ^d   Yan, Huiying ^c   Zhang, Chan ^c  

^a AT AND T LABS RESEARCH   (United States)

^b AT and T   (United States)

^c UNIVERSITY OF MICHIGAN   (United States)

^d NEW SCHOOL FOR SOCIAL RESEARCH   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DIALOG SYSTEMS; EXPERIMENTAL EVALUATION; INFORMATION SEEKING; RESIDUAL ERROR; SPOKEN DIALOG SYSTEMS; SURVEY DATA;

SURVEYS;

EID: 84987864224     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (14)

1. Jonathan Bloom. 2008. The Speech IVR as a Survey Interviewing Methodology. In Conrad and Schober (eds.), Envisioning the Survey Interview of the Future. Wiley, New York.
2. Dan Bohus and Alex Rudnicky. 2005. Sorry, I didn't Catch That: An Investigation of Non-Understanding Errors and Recovery Strategies. Proceedings of SIGdial-2005, Lisbon, Portugal.
3. Frederick G. Conrad, Michael F. Schober, Chan Zhang, Huiying Yan, Lucas Vickers, Michael Johnston, Andrew L. Hupp, Lloyd Hemingway, Stefanie Fail, Patrick Ehlen, and Chris Antoun. 2013. Mode Choice on an iPhone Increases Survey Data Quality. 68th Annual Conference of the American Association for Public Opinion Research (AAPOR), Boston, MA.
4. Mick P. Couper, 2009. The Role of Paradata in Measuring and Reducing Measurement Error in Surveys. NCRM Network for Methodological Innovation 2009: The Use of Paradata in UK Social Surveys.
5. John Ehlen and Patrick Ehlen. 2007. Cellular-Only Substitution in the United States as Lifestyle Adoption. Public Opinion Quarterly: Special Issue Vol 71 (5), pp. 717-733.
6. Patrick Ehlen, Michael Schober, and Frederick G. Conrad. 2007. Modeling Speech Disfluency to Predict Conceptual Misalignment in Speech Survey Interfaces. Discourse Processes 44:3, pp. 245-265.
7. Floyd J. Fowler and Thomas W. Mangione 1990. Standardized Survey Interviewing; Minimizing Interviewer Related Error. Sage Publications, CA.
8. Marek Fuchs, 2008. Mobile Web Surveys: A Preliminary Discussion of Methodological Implications. In Conrad and Schober (eds.), Envisioning the Survey Interview of the Future. Wiley, New York.
9. Andrew Hunt and Scott McGlashan. 2004. Speech Recognition Grammar Specification Version 1.0. W3C Recommendation 16 March 2004. http://www.w3.org/TR/speech-grammar/.
10. Diane Litman, Julia Hirschberg, and M. G. J. Swerts. 2006. Characterizing and Predicting Corrections in Spoken Dialogue Systems. Computational Linguistics 32:3, pp. 417-438.
11. Michael F. Schober and Frederick G. Conrad. 1997. Does conversational interviewing reduce survey measurement error? Public Opinion Quarterly, 61, pp. 576-602.
12. Michael F. Schober, Frederick G. Conrad, Chris Antoun, Carroll, Patrick Ehlen, Stefanie Fail, Andrew L. Hupp, Michael Johnston, Courtney Kellner, Kelly Nichols, Leif Percifield, Lucas Vickers, Huiying Yan, and Chan Zhang. 2012. Disclosure and Quality of Answers in Text and Voice Interviews on iPhones. 67th Annual Conference of the American Association for Public Opinion Research (AAPOR) Orlando, FL.
13. Jongho Shin, Shrikanth Narayanan, Laurie Gerber, Abe Kazemzadeh, and Dani Byrd. 2002. Analysis of User Behavior under Error Conditions in Spoken Dialogs. Proceedings of ICSLP-2002.
14. Amanda Stent, Svetlana Stenchikova, and Matthew Marge. 2006. Dialog systems for surveys: The Rate-a-Course system. Proceedings of the IEEE/ACL 2006 Workshop on Spoken Language Technology. pp. 210-213.