GRIEVANCES: A REVIEW OF RESEARCH AND PRACTICE

Personnel Psychology

Volumn 37, Issue 1, 1984, Pages 117-146

  GORDON, MICHAEL E ^a   MILLER, SANDRA J ^a  

^a UNIVERSITY OF TENNESSEE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84987346032     PISSN: 00315826     EISSN: 17446570     Source Type: Journal    
DOI: 10.1111/j.1744-6570.1984.tb02250.x     Document Type: Article

References (107)

1. The parties to the grievance
2. The private grievance model in the public sector
3. The union‐management intergroup laboratory: Strategy for resolving intergroup conflict
4. Grievance mediation: A route to resolution for the cost‐conscious 1980s
5. Wildcat strikes in bituminous coal mining
6. Mediation and organizational development: Models for conflict management
7. Organizational behavior and industrial relations
8. The grievance procedure and organizational health
9. The steward, the supervisor, and the grievance process
10. Beyond the grievance procedure: Fact finding in employee complaint resolution
11. Fair treatment
12. New views of arbitration: Satisfying the demands of the employee
13. Manifest needs of stewards: Propensity to file a grievance
14. Grievances filed and the role of the union steward vs. the rank and file member: An empirical test
15. Win, lose, draw: The grievance process in practice
16. What's right and what's wrong with grievance arbitration
17. An analysis of grievances and aggrieved employees in a machine shop and foundry
18. Arbitration: The steel industry experiment
19. Patterns of leadership behavior related to employee grievances and turnover
20. The relationship between industrial relations climate and grievance initiation and resolution
21. The chapter chairman and school grievances
22. Grievance mediation: An alternative to arbitration
23. An experiment in the mediation of grievances
24. Seniority; A review of its legal and scientific standing
25. Psychological approaches to the study of unions and union‐management relations
26. Commitment to the union: Development of a measure and an examination of its correlates
27. Union reactions to unilateral changes in work measurement procedures
28. The effect of contract language on low‐level settlement of grievances
29. Grievance mediation: A trend in the cost‐conscious eighties
30. Development of the Job Diagnostic Survey
31. A program of conflict management: An exploratory study
32. Foremen's views of their involvement with the union steward in the grievance process
33. The crossroads of the future
34. Using two new arbitration techniques
35. Grievance activity and union membership: A study of government employees
36. How Americans workers view labor unions
37. Mediation of grievances: Discussion
38. Union commitment: Replication and extension
39. A comparison of management‐labor attitudes toward grievance procedures
40. Behavioral research in industrial relations
41. A case for individual rights under collective agreements
42. On the validity of inferences drawn from the fitting of Poisson and negative binominal distributions to observed accident data
43. Grist for the arbitrator's mill: What GM and the UAW argue about
44. Avoiding written grievances by problem‐solving: An outside view
45. How unions view the discharge of workers
46. Work environment effects on public sector grievances
47. A clinical psychologist's treatment of labor‐management conflicts
48. The supervisor assesses his job in management
49. Increasing productivity and morale in a municipality: Effects of organization development
50. Organizational structure and climate
51. Why unions go to arbitration: Politics and strategy vs. merit
52. A model for research and analysis of the grievance process
53. Effective grievance administration
54. Improving managerial effectiveness through modeling‐based training
55. Three studies of grievances
56. Work group attributes and grievance activity
57. Determinants of norm violating behavior in a simulated setting
58. Group psychotherapy and role playing in labor relations: A case study
59. Mediation of grievances: Discussion
60. Comparison of grievants with non‐grievants in a heavy machinery company
61. Individual protection against unjust dismissal: Time for a statute
62. Protecting all employees against unjust dismissal
63. Formal grievance procedures in non‐union plants
64. A pilot study of the validity of grievance settlement rates as a predictor of union‐management relationships
65. Some attempts to reduce arbitration costs and delays
66. Mediation of grievances: Discussion
67. Ombudsman plus arbitration: A proposal for effective grievance administration without public employee unions
68. Relation of personnel statistics to organizational structure
69. Predicting accident proneness
70. Arbitration: Updating a vital process