How emotional intelligence can improve management performance

International Journal of Contemporary Hospitality Management

Volumn 16, Issue 4, 2004, Pages 220-230

  Langhorn, Steve ^a  

^a Whitbread plc   (United Kingdom)

Author keywords

Customer services quality; General management; Hotel and catering industry; Intelligence; Team working

Indexed keywords

EID: 84986180699     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110410537379     Document Type: Article

References (12)

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