Emotional intelligence – training people to be affective so they can be effective

Industrial and Commercial Training

Volumn 32, Issue 2, 2000, Pages 61-65

  Bagshaw, Mike ^a  

^a Trans4mation ^*  (United Kingdom)

Author keywords

Intelligence; Training

Indexed keywords

EID: 84986178200     PISSN: 00197858     EISSN: None     Source Type: Journal    
DOI: 10.1108/00197850010320699     Document Type: Review

References (10)

1. Goleman, D. (1996), Emotional Intelligence, Bloomsbury, London.
2. Salovey, P. and Mayer, J.D. (1990), “Emotional intelligence”, in Imagination, Cognition & Personality, Vol. 9, pp. 185-211.
3. Thorndike, E. et al. (1927), The Measurement of Intelligence, New York Teacher's College Press, New York, NY.
4. Bagshaw, M. (2000), Using Emotional Intelligence at Work, Fenman, Ely.
5. Cooper, R. and Sawaf, A. (1997), Executive EQ: Emotional Intelligence in the Workplace, Grosset/Putman, London.
6. Crawley, J. (1992), Constructive Conflict, Nicholas Brearley Publishing, London.
7. Ellis, A. (1977), Anger. How to Live With and Without it, Citadel Press, New York, NY.
8. Fritz, R. (1984), The Path of Least Resistance, Butterworth Heineman, London.
9. Goleman, D. (1993), Working with Emotional Intelligence, Bloomsbury, London.
10. Seligman, M. (1998), Learned Optimism, Pocket Books, New York, NY.