-
1
-
-
0003851127
-
-
5th ed., South-Western College Publishing, Cincinnati, OH.
-
Assael, H. (1996), Consumer Behavior and Marketing Action, 5th ed., South-Western College Publishing, Cincinnati, OH.
-
(1996)
Consumer Behavior and Marketing Action
-
-
Assael, H.1
-
2
-
-
0000779167
-
Trying to consume
-
Bagozzi, R.P. and Warshaw, P.R. (1990), “Trying to consume”, Journal of Consumer Research, Vol. 17, pp. 127-40.
-
(1990)
Journal of Consumer Research
, vol.17
, pp. 127-140
-
-
Bagozzi, R.P.1
Warshaw, P.R.2
-
3
-
-
84935553416
-
The degree of intention formation as a moderator of the attitude-behavior relation
-
Bagozzi, R.P. and Yi, Y. (1989), “The degree of intention formation as a moderator of the attitude-behavior relation”, Social Psychology Quarterly, Vol. 52, pp. 266-79.
-
(1989)
Social Psychology Quarterly
, vol.52
, pp. 266-279
-
-
Bagozzi, R.P.1
Yi, Y.2
-
4
-
-
21844501806
-
Predicting behavior from intention-to-buy measures: the parametric case
-
Bemmaor, A.C. (1995), “Predicting behavior from intention-to-buy measures: the parametric case”, Journal of Marketing Research, Vol. XXXII, pp. 176-91.
-
(1995)
Journal of Marketing Research
, vol.32
, pp. 176-191
-
-
Bemmaor, A.C.1
-
5
-
-
0002125585
-
Correlates of brand loyalty: some positive results
-
Carman, J.M. (1970), “Correlates of brand loyalty: some positive results”, Journal of Marketing, Vol. 7, pp. 67-76.
-
(1970)
Journal of Marketing
, vol.7
, pp. 67-76
-
-
Carman, J.M.1
-
6
-
-
0001500466
-
Brand loyalty, what, where, how much?
-
Cunningham, R.M. (1956), “Brand loyalty, what, where, how much?”, Harvard Business Review, Vol. 34, pp. 116-18.
-
(1956)
Harvard Business Review
, vol.34
, pp. 116-118
-
-
Cunningham, R.M.1
-
7
-
-
0000448154
-
Customer loyalty to store and brand
-
Cunningham, R.M. (1961), “Customer loyalty to store and brand”, Harvard Business Review, Vol. 39, pp. 127-8.
-
(1961)
Harvard Business Review
, vol.39
, pp. 127-128
-
-
Cunningham, R.M.1
-
8
-
-
84965065942
-
-
8th ed., Dryden, Orlando, FL.
-
Engel, J.F., Blackwell, R.D. and Miniard, P.W. (1995), Consumer Behavior, 8th ed., Dryden, Orlando, FL.
-
(1995)
Consumer Behavior
-
-
Engel, J.F.1
Blackwell, R.D.2
Miniard, P.W.3
-
9
-
-
0008986754
-
Relationship marketing: pursuing the perfect person-to-person relationship
-
Illingsworth, J.D. (1991), “Relationship marketing: pursuing the perfect person-to-person relationship”, Journal of Services Marketing, Vol. 5, pp. 49-52.
-
(1991)
Journal of Services Marketing
, vol.5
, pp. 49-52
-
-
Illingsworth, J.D.1
-
10
-
-
0000781517
-
Consumer buying intentions and purchase probability: an experiment in survey design
-
Juster, F.T. (1966), “Consumer buying intentions and purchase probability: an experiment in survey design”, Journal of the American Statistical Association, Vol. 61, pp. 65-74.
-
(1966)
Journal of the American Statistical Association
, vol.61
, pp. 65-74
-
-
Juster, F.T.1
-
11
-
-
85072424368
-
Customer satisfaction: the new reality
-
Lovell, W.W. (1983), “Customer satisfaction: the new reality”, Standard Automotive Engineering Journal, Vol. 83 No. 11, p. 80.
-
(1983)
Standard Automotive Engineering Journal
, vol.83
, Issue.11
, pp. 80
-
-
Lovell, W.W.1
-
12
-
-
38249020464
-
On the quality of service encounters: an agency perspective
-
Mills, P.K. (1990), “On the quality of service encounters: an agency perspective”, Journal of Business Research, Vol. 20, pp. 31-41.
-
(1990)
Journal of Business Research
, vol.20
, pp. 31-41
-
-
Mills, P.K.1
-
13
-
-
0003851123
-
-
4th ed., Irwin, USA.
-
Peter, J.P. and Olson, J.C. (1996), Consumer Behavior and Marketing Strategy, 4th ed., Irwin, USA.
-
(1996)
Consumer Behavior and Marketing Strategy
-
-
Peter, J.P.1
Olson, J.C.2
-
14
-
-
21844508096
-
Switching behavior in automobile markets: a consideration-sets model
-
Sambandam, R. and Lord, K.R. (1995), “Switching behavior in automobile markets: a consideration-sets model”, Journal of the Academy of Marketing Science, Vol. 23 No. 1, pp. 57-65.
-
(1995)
Journal of the Academy of Marketing Science
, vol.23
, Issue.1
, pp. 57-65
-
-
Sambandam, R.1
Lord, K.R.2
-
15
-
-
84982816291
-
Intervening variables between satisfaction/dissatisfaction and retail patronage intention
-
Stearns, J.M., Unger, L.S. and Lesser, J.A. (1982), “Intervening variables between satisfaction/dissatisfaction and retail patronage intention”, American Marketing Association, Winter Educators Conference, pp. 179-82.
-
(1982)
American Marketing Association, Winter Educators Conference
, pp. 179-182
-
-
Stearns, J.M.1
Unger, L.S.2
Lesser, J.A.3
-
16
-
-
0043109467
-
Patterns of brand loyalty: their determinants and their role for leading brands
-
Tranberg, H. and Hansen, F. (1986), “Patterns of brand loyalty: their determinants and their role for leading brands”, European Journal of Marketing, Vol. 20, pp. 81-109.
-
(1986)
European Journal of Marketing
, vol.20
, pp. 81-109
-
-
Tranberg, H.1
Hansen, F.2
-
17
-
-
0001748058
-
Disentangling behavioral intention and behavioral expectation
-
Warshaw, P.R. and Davis, F.P. (1985), “Disentangling behavioral intention and behavioral expectation”, Journal of Experimental Psychology, Vol. 21, pp. 213-28.
-
(1985)
Journal of Experimental Psychology
, vol.21
, pp. 213-228
-
-
Warshaw, P.R.1
Davis, F.P.2
-
18
-
-
0003434716
-
-
3rd ed., John Wiley, New York, NY.
-
Wilkie, W.L. (1994), Consumer Behavior, 3rd ed., John Wiley, New York, NY.
-
(1994)
Consumer Behavior
-
-
Wilkie, W.L.1
|