메뉴 건너뛰기




Volumn 17, Issue 4, 1999, Pages 171-182

The institutional stature of the retail bank: The neglected asset?

Author keywords

Banking; Banks; Competitive strategy; Corporate image

Indexed keywords


EID: 84986161494     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652329910278860     Document Type: Article
Times cited : (6)

References (39)
  • 2
    • 0008837646 scopus 로고    scopus 로고
    • Working paper series 1997/1998, International Centre for Corporate Identity Studies University of Strathclyde, Glasgow.
    • Balmer, J.M.T. and Soenen, G.B. (1998), Operationalising the Concept of Corporate Identity, Working paper series 1997/1998, International Centre for Corporate Identity Studies University of Strathclyde, Glasgow.
    • (1998) Operationalising the Concept of Corporate Identity
    • Balmer, J.M.T.1    Soenen, G.B.2
  • 3
    • 84986011942 scopus 로고    scopus 로고
    • Financial sector issues
    • Bank of England (1997), “Financial sector issues”, Financial Stability Review, Spring, pp. 3-7.
    • (1997) Financial Stability Review, Spring , pp. 3-7
  • 4
    • 84986054675 scopus 로고    scopus 로고
    • Sensitivities of shared product development
    • Mastering Information Management, 22 February, London.
    • Bidault, F. and Nihtilä, J. (1999), “Sensitivities of shared product development”, Mastering Information Management, Financial Times, 22 February, London.
    • (1999) Financial Times
    • Bidault, F.1    Nihtilä, J.2
  • 6
    • 84986057219 scopus 로고    scopus 로고
    • Aiming at one billion customers
    • Interview of the first vice president of CITIBANK
    • Collins, P. (1997), “Aiming at one billion customers”, Interview of the first vice president of CITIBANK, Talouselämä, Vol. 60 No. 23, pp. 28-9.
    • (1997) Talouselämä , vol.60 , Issue.23 , pp. 28-29
    • Collins, P.1
  • 9
  • 10
    • 84986054566 scopus 로고
    • The development of new financial services, identifying determinants of success and failure
    • Edgett, S. and Parkinson, S. (1994), “The development of new financial services, identifying determinants of success and failure”, International Journal of Service Industry Management, Vol. 15 No. 4.
    • (1994) International Journal of Service Industry Management , vol.15 , Issue.4
    • Edgett, S.1    Parkinson, S.2
  • 12
    • 84986075203 scopus 로고    scopus 로고
    • $1 trillion assets bank on the cards
    • 28 May
    • Evans, J. (1998), “$1 trillion assets bank on the cards”, Retail Banker International, 28 May, Vol. 393 No. 8.
    • (1998) Retail Banker International , vol.393 , Issue.8
    • Evans, J.1
  • 13
    • 84986057222 scopus 로고    scopus 로고
    • Helsinki. March
    • Finnish Bankers Association (1999), Bank Review, No. 1, March, Helsinki.
    • (1999) Bank Review , Issue.1
  • 15
    • 84965113682 scopus 로고
    • The Sociology Press, Mill Valley, California.
    • Glaser, B. (1978), Theoretical Sensitivity, The Sociology Press, Mill Valley, California.
    • (1978) Theoretical Sensitivity
    • Glaser, B.1
  • 18
    • 84986009479 scopus 로고    scopus 로고
    • Sainsbury's banking boom
    • 2 October
    • Graham, G. (1997), “Sainsbury's banking boom”, The Financial Times, 2 October, p. 23.
    • (1997) The Financial Times , pp. 23
    • Graham, G.1
  • 19
    • 0002780011 scopus 로고
    • Corporate image – an integral part of strategy
    • Summer
    • Gray, E. and Smeltzer, L. (1985), “Corporate image – an integral part of strategy”, Sloan Management Review, Summer, pp. 73-7.
    • (1985) Sloan Management Review , pp. 73-77
    • Gray, E.1    Smeltzer, L.2
  • 22
    • 84986048439 scopus 로고    scopus 로고
    • Oxford University Press, New York and London.
    • Harris Soloman E. (1997), Virtual Money, Oxford University Press, New York and London.
    • (1997) Virtual Money
    • Harris Soloman, E.1
  • 23
    • 84986054642 scopus 로고    scopus 로고
    • Maksuliikenteen kehitys ja elektronisoituminen Suomessa ja eräissä EU-maissa
    • Hatakka, T. (1997), “Maksuliikenteen kehitys ja elektronisoituminen Suomessa ja eräissä EU-maissa”, Markka ja Talous [Bank of Finland publications], Vol. 5 No. 4, pp. 16-21.
    • (1997) Markka ja Talous [Bank of Finland publications] , vol.5 , Issue.4 , pp. 16-21
    • Hatakka, T.1
  • 24
    • 84986177584 scopus 로고    scopus 로고
    • Internet banking transaction costs comparisons, December
    • Internet Magazine
    • Internet Magazine (1997), “Internet banking transaction costs comparisons”, December, Internet Magazine.
    • (1997) Internet Magazine
  • 25
    • 56749114698 scopus 로고    scopus 로고
    • The direct banking challenge
    • B.A. thesis, Middlesex University, England.
    • Lagouette (1996), “The direct banking challenge”, B.A. thesis, Middlesex University, England.
    • (1996)
  • 26
    • 0040834792 scopus 로고    scopus 로고
    • “The social construction of supplier relations in Britain and Germany
    • Lane, C. and Bachman, R. (1996), “The social construction of supplier relations in Britain and Germany”, Organisation Studies, Vol. 17 No. 3, pp. 365-75.
    • (1996) Organisation Studies , vol.17 , Issue.3 , pp. 365-375
    • Lane, C.1    Bachman, R.2
  • 28
    • 84986109791 scopus 로고    scopus 로고
    • Improving Usage of Self Service Machines
    • Retail Banking Research's report in Banking Technology magazine, August 1995. http://www.ncr.com
    • NCR (1997), “Improving Usage of Self Service Machines” – Retail Banking Research's report in Banking Technology magazine, August 1995. http://www.ncr.com
    • (1997)
  • 29
    • 84986103050 scopus 로고    scopus 로고
    • National Opinion Research Polls
    • June, London.
    • NOP Research, (1998), Loyalty in Financial Markets, National Opinion Research Polls, June, London.
    • (1998) Loyalty in Financial Markets
  • 30
    • 0003540038 scopus 로고
    • Institutions, Institutional Change and Economic Performance.
    • North, R. (1990), Institutions, Institutional Change and Economic Performance.
    • (1990)
    • North, R.1
  • 32
    • 0346449989 scopus 로고    scopus 로고
    • Securitizing Europe
    • 8 December
    • Reinebach, A. (1997), “Securitizing Europe”, Investment Dealers Digest, 8 December, Vol. 63 pp. 49-63.
    • (1997) Investment Dealers Digest , vol.63 , pp. 49-63
    • Reinebach, A.1
  • 33
    • 84986037284 scopus 로고    scopus 로고
    • DTI Information Society Initiative, London.
    • Spectrum (1996), Moving into the Information Society, DTI Information Society Initiative, London.
    • (1996) Moving into the Information Society
  • 34
    • 0003940634 scopus 로고
    • The nature of customer relationships profitability – analysis of relationships and customer bases in retail banking
    • Doctoral thesis, Swedish School of Economics and Business, Helsinki.
    • Storbacka, K. (1994), “The nature of customer relationships profitability – analysis of relationships and customer bases in retail banking”, Doctoral thesis, Swedish School of Economics and Business, Helsinki.
    • (1994)
    • Storbacka, K.1
  • 36
    • 84993035371 scopus 로고    scopus 로고
    • Corporate identity: the concept, its management and measurement
    • Van Reil, C.B.M. and Balmer, J.M.T. (1997), “Corporate identity: the concept, its management and measurement”, European Journal of Marketing, Vol. 31 Nos. 5 and 6, pp. 340-55.
    • (1997) European Journal of Marketing , vol.31 , pp. 340-355
    • Van Reil, C.B.M.1    Balmer, J.M.T.2
  • 38
    • 84986146406 scopus 로고    scopus 로고
    • The culture of the branch team and its impact on service delivery and corporate identity
    • Wilson, A. (1997), “The culture of the branch team and its impact on service delivery and corporate identity”, International Journal of Bank Marketing, Vol. 15 No. 5, pp. 163-8.
    • (1997) International Journal of Bank Marketing , vol.15 , Issue.5 , pp. 163-168
    • Wilson, A.1
  • 39
    • 84986116798 scopus 로고    scopus 로고
    • Managing the image of your bank: the glue that binds
    • Worcester, R.M. (1997), “Managing the image of your bank: the glue that binds”, International Journal of Bank Marketing, Vol. 15 No. 5, pp. 146-52.
    • (1997) International Journal of Bank Marketing , vol.15 , Issue.5 , pp. 146-152
    • Worcester, R.M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.