NLP to promote TQM for effective implementation of ISO 9000

Managerial Auditing Journal

Volumn 17, Issue 5, 2002, Pages 261-265

  Ashok, S ^a   Santhakumar, A R ^a  

^a ANNA UNIVERSITY   (India)

Author keywords

ISO 9000; Kaizen; Neurolinguistic programming; TQM

Indexed keywords

EID: 84986161463     PISSN: 02686902     EISSN: None     Source Type: Journal    
DOI: 10.1108/02686900210429687     Document Type: Article

References (3)

1. Beaver, D. (1999), NLP for Lazy Learning, Elements Book Inc., Shaftesbury.
2. De Bono, E. (1990), I am Right – You are Wrong, Viking Press, New York, NY.
3. Knight, S. (1999), NLP Solutions, Nicholas Brealey, London.