Benchmarking in the Internet era

Benchmarking: An International Journal

Volumn 11, Issue 5, 2004, Pages

  Gunasekaran, A ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986160810     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/bij.2004.13111eaa.001     Document Type: Article

References (9)

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3. Gunasekaran, A. (2001), “Benchmarking tools and practices for 21st century competitiveness”, Benchmarking: An International Journal, Vol. 8 No. 2, pp. 86-7.
4. Harrington, J.J. (1996), The Complete Benchmarking Implementation Guide: Total Benchmarking Management, McGraw-Hill, New York, NY.
5. McNamee, T. (2000), The CoNexus Strategist (Assessment Tools and Software), Leadership 2000/CoNexus Systems Division, Tucson, AZ.
6. Miller, J.G. (1992), Benchmarking Global Manufacturing: Understanding International Suppliers, Customers, and Competitors, Irwin, Homewood, IL.
7. Mittelstadt, R.E. (1992), “Benchmarking: how to learn from best-in-class practices”, National Productivity Review, Vol. 11 No. 3, pp. 301-5.
8. Spendolini, M.J. (1991), The Benchmarking Book, American Management Association, New York, NY.
9. Zairi, M. (2000), “Benchmarking online using the Internet”, Benchmarking: An International Journal, Vol. 7 No. 1, p. 7.