Assessment of the service quality of a cancer information service using a new P-C-P attributes model

Managing Service Quality: An International Journal

Volumn 9, Issue 3, 1999, Pages 167-179

  Philip, George ^a   Stewart, Jonathan ^a  

^a QUEEN'S UNIVERSITY BELFAST   (United Kingdom)

Author keywords

Health model; Information services; Service quality

Indexed keywords

EID: 84986146059     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604529910267073     Document Type: Article

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