Rethinking consumer disadvantage: The importance of qualitative research

International Journal of Retail & Distribution Management

Volumn 32, Issue 11, 2004, Pages 523-531

  Woodliffe, Lucy ^a  

^a UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

Author keywords

Consumers; Customer surveys; Retailing; United Kingdom

Indexed keywords

EID: 84986146034     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550410564755     Document Type: Article

References (37)

1. Abrams, M. (1985), A Survey of the Elderly Shopper, Age Concern, Surrey.
2. Andreasen, A.R. (1975), The Disadvantaged Consumer, The Free Press, New York, NY.
3. Bowlby, S.R. (1979), “Accessibility, mobility and shopping provision”, in Goodall, B and Kirby, A. (Eds), Resources and Planning, Pergamon, Oxford, pp. 293-323.
4. Bowlby, S.R. (1985), “Don't forget the old and carless”, Town and Country Planning, July/August, pp. 219-21.
5. Bowlby, S.R. (1988), “From corner shop to hypermarket: women and food retailing”, in Little, J., Peake, L. and Richardson, P. (Eds), Women in Cities, Gender and the Urban Environment, Macmillan, London, pp. 61-83.
6. Bromley, R.D.F. and Thomas, C.J. (1993), “The retail revolution, the carless shopper and disadvantage”, Transactions of the Institute of British Geographers, Vol. 18 No. 2, pp. 222-36.
7. Caplovitz, D. (1967), The Poor Pay More, The Free Press, New York, NY.
8. Clarke, I. (2000), “Retail power, competition and local consumer choice in the UK grocery sector”, European Journal of Marketing, Vol. 34 No. 8, pp. 975-1002.
9. Elliott, R. (1996), “How do the unemployed maintain their identity in a culture of consumption?”, European Advances in Consumer Research, Vol. 2, pp. 273-6.
10. Guy, C.M. (1983), “The assessment of access to local shopping opportunities: a comparison of accessibility measures”, Environment & Planning B: Planning and Design, Vol. 10, pp. 219-38.
11. Guy, C.M. (1985), “The food and grocery shopping behaviour of disadvantaged consumers: some results from the Cardiff consumer panel”, Transactions of the Institute of British Geographers, Vol. 10, pp. 181-90.
12. Hallsworth, A.G. (1988), The Human Impact of Hypermarkets and Superstores, Avebury, Aldershot.
13. Hallsworth, A.G., Wood, A. and Lewington, T. (1986), “Welfare and retail accessibility”, Area, Vol. 18 No. 4, pp. 291-8.
14. Hare, C. (2003), “The food-shopping experience: a satisfaction survey of older Scottish consumers”, International Journal of Retail & Distribution Management, Vol. 31 No. 5, pp. 244-55.
15. Hare, C., Kirk, D. and Lang, T. (1999), “Identifying the expectations of older food consumers: more than just a ‘shopping list’ of wants”, Journal of Marketing Practice: Applied Marketing Science, Vol. 5 No. 6/7/8, pp. 213-32.
16. Hine, J. and Mitchell, F. (2001), “Better for everyone? Travel experiences and travel exclusion”, Urban Studies, Vol. 38 No. 2, pp. 319-32.
17. Ingram, D.R. (1971), “The concept of accessibility: a search for an operational form”, Regional Studies, Vol. 5, pp. 101-7.
18. Kaufman, C.F. (1995), “Shop ‘til you drop: tales from a physically challenged shopper”, Journal of Consumer Marketing, Vol. 12 No. 3, pp. 39-55.
19. Leighton, C. and Seaman, C. (1997), “The elderly food consumer: disadvantaged?”, Journal of Consumer Studies and Home Economics, Vol. 21, pp. 363-70.
20. Manandhar, M.C. (1995), “Functional ability and nutritional status of free-living elderly people”, Proceedings of the Nutrition Society, Vol. 54, pp. 677-91.
21. Market Behaviour Ltd. (1983), “Inner city shopping: a qualitative study of the shopping needs of inner city consumers”, summary report prepared for the National Consumer Council, London.
22. Miller, D., Jackson, P., Thrift, N., Holbrook, B. and Rowlands, M. (1998), Shopping, Place and Identity, Routledge, London.
23. National Consumer Council (1982), Minorities in the Market Place: a Study of South Asian and West Indian Shoppers in Bradford, National Consumer Council, London.
24. Opacic, S. and Potter, R.B. (1986), “Grocery store cognitions of disadvantaged consumer groups: a Reading case study”, Tijdschrift voor Economische en Sociale Geografie, Vol. 77 No. 4, pp. 288-98.
25. Petticrew, M., Cummins, S. and Sparks, L. (2002), Reducing Inequalities in Health and Diet: The Impact of Food Retail Development – A Pilot Study, MRC Social and Public Health Sciences Unit, University of Glasgow, Glasgow.
26. Piacentini, M., Hibbert, S. and Al-Dajani, H. (2001), “Diversity in deprivation: exploring the grocery shopping behaviour of disadvantaged consumers”, The International Review of Retail, Distribution and Consumer Research, Vol. 11 No. 2, pp. 141-58.
27. Piachaud, D. and Webb, J. (1996), The Price of Food: Missing Out on Mass Consumption, Suntory and Toyota International Centres for Economics and Related Discplines (STICERD), London.
28. Pickup, L. (1988), “Hard to get around: a study of women's travel mobility”, in Little, J., Peal, L. and Richardson, P. (Eds), Women and Cities: Gender and the Urban Environment, Macmillan, London, pp. 88-116.
29. Rees, J. (1988), “Social polarisation in shopping patterns: an example from Swansea”, Planning Practice and Research, Vol. 6, Winter, pp. 5-12.
30. RTPI (1988), Planning for Shopping in the 21st Century: The Report of the Retail Planning Working Party, Royal Town Planning Institute, London.
31. Shucksmith, M., Chapman, P. and Clark, G.M. (1996), Life in Rural Scotland Today: The Best of Both Worlds, Avebury, London.
32. Sooman, A. and Macintyre, S. (1993), “Scotland's health – a more difficult challenge for some? The price and availability of healthy foods in socially contrasting localities in the West of Scotland”, Health Bulletin, Vol. 51 No. 5, pp. 276-84.
33. Stitt, S., O'Connell, C. and Grant, D. (1995), “Old and malnourished”, Nutrition and Health, Vol. 10, pp. 135-54.
34. Williams, P. and Hubbard, P. (2001), “Who is disadvantaged? Retail change and social exclusion”, The International Review of Retail, Distribution and Consumer Research, Vol. 11 No. 3, pp. 267-86.
35. Wrigley, N. (1998), “PPG6 and the contemporary UK food store development dynamic”, British Food Journal, Vol. 100 No. 3, pp. 154-61.
36. Wrigley, N. and Lowe, M. Eds. (1996), Retailing, Consumption and Capital: The New Retail Geography, Longman, Harlow.
37. Wrigley, N., Warm, D., Margetts, B. and Whelan, A. (2002), “Assessing the impact of improved retail access on diet in a ‘food desert’: a preliminary report”, Urban Studies, Vol. 39 No. 11, pp. 2061-82.