Matching process choice and uncertainty: Modeling quality management

Business Process Management Journal

Volumn 8, Issue 2, 2002, Pages 161-168

  Jones, Robert T ^a   Ryan, Chuck ^b  

^a DEPAUL UNIVERSITY   (United States)

^b GEORGIA COLLEGE AND STATE UNIVERSITY   (United States)

Author keywords

Contingency theory; Organization theory; Process; Quality management; Uncertainty

Indexed keywords

EID: 84986139295     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637150210425117     Document Type: Article

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