An empirical study of customer comment card quality and design characteristics

British Food Journal

Volumn 101, Issue 8, 1999, Pages 621-630

  Wisner, Joel D ^a   Corney, William J ^a  

^a UNIVERSITY OF NEVADA   (United States)

Author keywords

Customer satisfaction; Feedback; Restaurants; Service quality; USA

Indexed keywords

EID: 84986134504     PISSN: 0007070X     EISSN: None     Source Type: Journal    
DOI: 10.1108/00070709910288315     Document Type: Article

References (8)

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