Atmospherics and retail environments: The case of the “power aisle”

International Journal of Retail & Distribution Management

Volumn 24, Issue 1, 1996, Pages 7-14

  Smith, Peter ^a   Burns, David J ^b  

^a UNIVERSITY OF WISCONSIN GREEN BAY   (United States)

^b YOUNGSTOWN STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986133568     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590559610107076     Document Type: Article

References (57)

1. Eroglu, S.A. and Ellen, P.S., “What a difference a cue makes! A qualitative assessment of customer-identified physical cues”, in Darden, W.R. and Lusch, R.F. (Eds), The Cutting Edge III, American Marketing Association, Baton Rouge, LA, 1993, pp. 171-9.
2. Milliman, R.E., and Fugate, D., “Atmospherics as an emerging influence in the design of retail exchange environments”, The Journal of Marketing Management, Vol. 3, Spring/Summer 1993, pp. 66-74.
3. Kotler, P., “Atmospherics as a marketing tool”, Journal of Retailing, Vol. 21, Winter 1973-1974, pp. 48-64.
4. Baker, J., Levy, M. and Grewal, D., “An experimental approach to making retail store environmental decisions”, Journal of Retailing, Vol. 68, Winter 1992, pp. 445-60.
5. Markin, R.J., Lillis, C.M. and Narayana, C.L., “Social psychological significance of store space”, Journal of Retailing, Vol. 52, Spring 1976, pp. 43-54.
6. Sarel, D., “Advances in environmental psychology - new perspective on consumer behaviour“, in Bernhardt, K. et al. (Eds), The Changing Market Environment, American Marketing Association, Chicago, IL, 1981, pp. 135-8.
7. Mazursky, D. and Jacoby, J., “Exploring the development of store images”, Journal of Retailing, Vol. 62, Summer 1986, pp. 145-65.
8. Eroglu, S.A. and Harrell, G.D., “Retail crowding: theoretical and strategic implications”, Journal of Retailing, Vol. 62, Winter 1986, pp. 347-63.
9. Eroglu, S.A. and Machleit, K.A., “An empirical study of retail crowding: antecedents and consequences”, Journal of Retailing, Vol. 66, Summer 1990, pp. 201-21.
10. Hui, M.K.M. and Bateson, J., “Perceived control and the effects of crowding and consumer choice on the service experience”, Journal of Consumer Research, Vol. 18, September 1991, pp. 174-84.
11. Milliman, R.E., “The effects of background music upon the shopping behaviour of supermarket patrons”, Journal of Marketing, Vol. 46, Summer 1982, pp. 86-91.
12. Milliman, R.E., “The influence of background music on the behaviour of restaurant patrons”, Journal of Consumer Research, Vol. 13, September 1986, pp. 286-9.
13. Yalch, R. and Spangenberg, E., “Effects of store music on shopping behaviour”, Journal of Consumer Marketing, Vol. 7, Spring 1990, pp. 55-63.
14. Belizzi, J.A., Crowley, A.E. and Hasty, R.W., “The effects of color in store design”, Journal of Retailing, Vol. 59, Spring 1983, pp. 21-45.
15. Eroglu, S.A., Ellen, P.S. and Machleit, K.A., “Environmental cues in retailing: suggestions for a research agenda”, in Darden, W.R. and Lusch, R.F. (Eds), The Cutting Edge III, American Marketing Association, Baton Rouge, LA, 1990, pp. 51-60.
16. Pegler, M.M. (Ed.), Market, Supermarket and Hypermarket Design 2, Retail Reporting Corporation, New York, NY, 1992.
17. Zimmer, M.R. and Golden, L.L., “Impressions of retail stores: a content analysis of consumer images”, Journal of Retailing, Vol. 64, Autumn 1988, pp. 265-94.
18. Baker, J., Grewal, D. and Parasuraman, A., “The influence of store environment on quality inferences and store image”, Journal of the Academy of Marketing Science, Vol. 22, Autumn 1994, pp. 328-39.
19. Gold, F., Berkowitz, A., Kushins, M.M. and Brand, E.A., Modern Supermarket Operations, Fairchild, New York, NY, 1981.
20. Hook, S., “Development of the store image construct: a review of literature from 1958 to the present”, in Bloom P. et al. (Eds), Enhancing Knowledge Development in Marketing, American Marketing Association, Chicago, IL, 1989, p. 99.
21. Lindquist, J.D., “Meaning of image”, Journal of Retailing, Vol. 50, Winter 1974-1975, pp. 29-38.
22. Samli, A.C., Retail Marketing Strategy: Planning, Implementation and Control, Quorum, New York, NY, 1989.
23. Berry, L.L., “The components of department store image: a theoretical and empirical analysis”, Journal of Retailing, Vol. 45, Spring 1969, pp. 3-20.
24. Sirgy, M.J. and Samli, A.C., “A path analytic model of store loyalty”, Journal of the Academy of Marketing Science, Vol. 13, June 1985, pp. 265-91.
25. Brown, F.F., “Image and action: a two-way at department store merchandising decision”, Economic and Business Bulletin, Vol. 20, January 1968, pp. 24-35.
26. Fisk, G., “A conceptual model for studying consumer image”, Journal of Retailing, Vol. 37, Winter 1962, pp. 1-8, 54.
27. Dichter, E., “What's in an image?”, Journal of Consumer Marketing, Vol. 2, Winter 1985, pp. 75-81.
28. Deely, J., Basics of Semiotics, Indiana University Press, Bloomington, IN, 1990.
29. Sebeok, T.A., A Sign Is Just a Sign, Indiana University Press, Bloomington, IN, 1991.
30. Kloepfer, R., “SYMPRAXIS - semiotics, aesthetics, and consumer participation”, in Umiker-Sebeok, J. (Ed.), Marketing and Semiotics: New Directions in the Study of Signs for Sale, Mouton de Gruyter, Berlin, 1987, pp. 123-48.
31. Magarinos de Morentin, J.A., “The semiotic diagnosis of marketing culture”, in Umiker-Sebeok, J. (Ed.), Marketing and Semiotics: New Directions in the Study of Signs for Sale, Mouton de Gruyter, Berlin, 1987, pp. 497-517.
32. Hoshino, K.“Semiotic marketing and product conceptualization“, in Umiker-Sebeok, J. (Ed.), Marketing and Semiotics: New Directions in the Study of Signs for Sale, Mouton de Gruyter, Berlin, 1987, pp. 41-55.
33. Mick, D.G., “Consumer research and semiotics: exploring the morphology of signs, symbols and significance”, Journal of Consumer Research, Vol.13, September 1988, pp. 196-213.
34. Burns, D.J. and Krampf, R.F., “A semiotic approach to innovative behaviour”, in King, R. (Ed.), Developments in Marketing Science, Academy of Marketing Science, 1991, pp 32-5.
35. Floch, J., “The contribution of structural semiotics to the design of a hypermarket”, International Journal of Research in Marketing, Vol. 4 Nos 3/4, 1988, pp. 233-52.
36. Sebeok, T.A., Contribution to the Doctrine of Signs, Indiana University Press, Bloomington, IN, 1976.
37. Berger, A.A., Signs in Contemporary Culture: An Introduction to Semiotics, Longman, New York, NY, 1984.
38. Eco, U., A Theory of Semiotics, Indiana University Press, Bloomington IN, 1976.
39. Saussure, F., A Course in General Linguistics, translated by Harris, R., Duckworth, London, 1983.
40. Inman, J.J., McAlister, L. and Hoyer, W.D., “Promotion signal: proxy for a price cut?”, Journal of Consumer Research, Vol. 17, June 1990, pp. 74-81.
41. Guadagni, P.M. and Little, J.C.D., “A logit model of brand choice calibrated on scanner data”, Marketing Science, Vol. 2, Summer 1983, pp. 203-38.
42. Lichtenstein, D.R., Ridgway, N.M. and Netemeyer, R.G., “Price perceptions and consumer shopping behaviour: a field study”, Journal of Marketing Research, Vol. 30, May 1993, pp. 234-45.
43. Grewal, D. and Baker, J., “Do retail store environmental factors affect consumers’ price acceptability? An empirical examination”, International Journal of Research in Marketing, Vol. 11, March 1994, pp. 107-15.
44. Zeithaml, V.A., “Consumer perceptions of price, quality and value: a means-end model and synthesis of evidence”, Journal of Marketing, Vol. 52, July 1988, pp. 2-22.
45. Petty, R.E. and Cacioppo, J., Communication and Persuasion, Springer-Verlag, New York, NY, 1986.
46. Kerin, R.A., Jain, A. and Howard, D.J., “Store shopping experience and consumer price-quality-value perceptions”, Journal of Retailing, Vol. 68, Winter 1992, pp. 376-97.
47. Dickson, P.R. and Sawyer, A.G., “The price knowledge and search of supermarket shoppers”, Journal of Marketing, Vol. 54, July 1990, pp. 42-53.
48. Zeithaml, V.A., “Consumer response to in-store price information environments”, Journal of Consumer Research, Vol. 8, March 1982, pp. 357-69.
49. Zeithaml, V.A., “Conceptualizing and measuring consumer response to price”, in Bagozzi, R.P. and Tybout, A.M. (Eds), Advances in Consumer Research, Association for Consumer Research, Ann Arbor, MI, 1983, pp. 612-16.
50. Rosch, E. and Mervis, C., “Family resemblances: studies in the internal structure of categories”, Cognitive Psychology, Vol. 7, 1975, pp. 573-605.
51. Ward, J.C., Bitner, M.J. and Barnes, J., “Measuring the prototypicality and meaning of retail environments”, Journal of Retailing, Vol. 68, Summer 1992, pp. 194-220.
52. Loken, B. and Ward, J., “Alternative approaches to understanding the determinants of typicality”, Journal of Consumer Research, Vol. 17, September 1990, pp. 111-26.
53. Gardner, M.P. and Siomkos, G.J., “Toward a methodology for assessing the effects of in-store atmospherics”, in Lutz, R. (Ed.), Advances in Consumer Research, Association for Consumer Research, 1985, pp. 27-31.
54. Carpman, J.R., Grant, M.A. and Simmons, D.A., “Hospital design and wayfinding: a simulation study”, Environment and Behaviour, Vol. 17, May 1985, pp. 296-314.
55. Areni, C.S. and Kim, D., “The influence of in-store lighting on consumers’ examination of merchandise in a wine store”, International Journal of Research in Marketing, Vol. 11, March 1994, pp. 117-25.
56. Davies, G. and Brooks, J., Positioning Strategy in Retailing, Paul Chapman, London, 1989.
57. Donovan, R.J. and Rossiter, J.R., “Store atmosphere: an environmental psychology approach”, Journal of Retailing, Vol. 58, Spring 1982, pp. 34-57.