Lessons learned from the world's best retailers

International Journal of Retail & Distribution Management

Volumn 30, Issue 11, 2002, Pages 562-570

  Arnold, Stephen J ^a  

^a QUEEN S UNIVERSITY   (Canada)

Author keywords

Innovation; Organizational culture; Organizations; Retailing

Indexed keywords

EID: 84986131528     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550210449412     Document Type: Article

References (35)

1. Arnold, S.J. and Fernie, J. (2000), “Wal-Mart in Europe: prospects for the UK”, International Marketing Review, Vol. 17 No. 4/5, pp. 433-53.
2. Arnold, S.J., Handelman, J.M. and Tigert, D.J. (1996), “Organizational legitimacy and retail store patronage”, Journal of Business Research, Vol. 35, pp. 229-39.
3. Arnold, S.J., Handelman, J. and Tigert, D.J. (1998), “The impact of a market spoiler on consumer preference structures (or, what happens when Wal-Mart comes to town)”, Journal of Retailing and Consumer Services, Vol. 5 No. 1, pp. 1-13.
4. Arnold, S.J., Kozinets, R.V. and Handelman, J.M. (2001), “Hometown ideology and retailer legitimation: the institutional semiotics of Wal-Mart flyers”, Journal of Retailing, Vol. 77 No. 2, pp. 243-71.
5. Arnold, S.J., Tigert, P.J. and Handelman, J. (1997), “Competitive market structure differentiation and store choice attribute determinancy”, in King, R. (Ed.), Retailing: End of a Century and a Look to the Future, Academy of Marketing Science, Richmond, VA, pp. 112-16.
6. Bartlett, C.A. and Nanda, A. (1996), “Ingvar Kamprad and IKEA”, 390132, Teaching Note 5-395-155, Harvard Business School, Cambridge, MA.
7. Burt, S. (1986), “The Carrefour Group – the first 25 years”, International Journal of Retailing, Vol. 1 No. 3, pp. 54-78.
8. Burt, S. (1994), “Carrefour: internationalising innovation”, Case 13, in McGoldrick, P.J. (Ed.), Cases in Retail Management, Pitman, London, pp. 154-64.
9. Burt, S. and Sparks, L. (2001), “The implications of Wal-Mart's takeover of ASDA”, Environment and Planning A, Vol. 33, pp. 1463-87.
10. Chain Store Age (1996), “Chicago apparel study”, Chain Store Age, October, Section B, p. 113.
11. Chain Store Age (2000), December.
12. Chen, W.M. (1998), “Ahold”, in Sternquist, B., International Retailing, Fairchild Publications, New York, NY, pp. 393-96.
13. Dapiran, P. (1992), “Benetton – global logistics in action”, Asia Pacific International Journal of Business Logistics, Vol. 4 No. 3, pp. 7-11.
14. David L. (2001), “Swedish for horse sense”, The Globe and Mail, October 20, p. 18.
15. Dussart, C. (1996), “IKEA international development”, in Proceedings EAERCD 4th Conference, July 4-5, 1996, European Association for Education and Research in Commercial Distribution, pp. 239-70.
16. Films For The Humanities (1993), “The Benetton story”, (117651).
17. Frery, F. (1996), “The Benetton nebula”, in Proceedings EAERCD 4th Conference, July 4-5, 1996, European Association for Education and Research in Commercial Distribution, pp. 486-504.
18. Garijo, L. (1998), “IKEA”, in Sternquist, B., International Retailing, Fairchild Publications, New York, NY, pp. 566-71.
19. Grol, P., Schoch, C. and Roger, M. (1998), “IKEA: culture as competitive advantage”, CPA, Paris Chamber of Commerce, 398-173-1, Teaching Note 398-173-8, p. 40.
20. Kanter, R.M. and Gabriel, L.K. (1992), “European retail alliance: (Ahold – The Netherlands, Argyll – United Kingdom, Casino – France)”, Harvard Business School, No. 392 096.
21. Lasserre, P. and Courbon, P. (1995), Carrefour in Asia (A): Taiwan: A Bridgehead into Asia, INSEAD-EAC, Fontainebleau, 195-001-8, Teaching note 195-001-1, p. 21.
22. Lasserre, P. and Courbon, P. (1995), Carrefour in Asia (B): The Expansion in Asia, INSEAD-EAC, Fontainebleau, 195-002-1, Teaching note 195-001-8, p. 21.
23. Laulajainen, R. (1991), “Two retailers go global – the geographical dimension”, International Review of Retail, Distribution and Consumer Research, Vol. 1 No. 5, pp. 607-26.
24. Marcus, B. and Blank, A. with Andelman, B. (1999), Built from Scratch, Random House, New York, NY.
25. Olson, J. (n.d.), “IKEA of Sweden”, available at: www.geocities.com/TimesSquare/1848/ikea.html.
26. Pellegrini, L. (1994), “Carrefour: development of the retailer brand”, Case 21, in McGoldrick, P.J. (Ed.), Cases in Retail Management, Pitman, London, pp. 248-58.
27. Pinson, C. and Tibrewala, V. (1999), United Colours of Benetton, INSEAD-CEDEP, 597-008-1.
28. Torekull, B. (1998), Leading By Design. The IKEA Story, HarperCollins Books, New York, NY.
29. Vance, S.S. and Scott, R. (1994), Wal-Mart: A History of Sam Walton's Retail Phenomenon, Twayne Publishers, New York, NY.
30. Van Kenhove, P., De Wulf, K. and Van Waterschoot, W. (1999), “The impact of task definition on store-attribute saliences and store choice”, Journal of Retailing, Vol. 75 No. 1, pp. 125-37.
31. Vignali, C., Schmidt, R.A. and Davies, B. (1993), “The Benetton experience”, International Journal of Retail & Distribution Management, Vol. 21 No. 30, pp. 53-9.
32. Warnaby, G. (1999), “Strategic consequences of retail acquisition: IKEA and Habitat”, International Marketing Review, Vol. 16 No. 4/5, pp. 406-17.
33. Whitehead, M. (1996), “IKEA”, in Saker, J. and Smith, G. European Casebook on Principles of Marketing, Prentice-Hall, Englewood Cliffs, NJ, pp. 233-45.
34. Walton, S. with Huey, J. (1993), Sam Walton: Made in America – My Story, Bantam Books, New York, NY.
35. Wrigley, N. (2000), “The globalisation of retail capital: themes for economic geography”, in Clark, G., Gertler, M. and Feldman, M. (Eds), Handbook of Economic Geography, Oxford University Press, Oxford, pp. 292-13.