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Volumn 8, Issue 6, 1996, Pages 3-9

Becoming an employer of choice: Assessing commitment in the hospitality workplace

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EID: 84986131408     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596119610129795     Document Type: Article
Times cited : (55)

References (28)
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