The introduction of QFD in a UK original equipment manufacturer

Managerial Auditing Journal

Volumn 17, Issue , 2002, Pages 43-54

  Parkin, N ^a   Linsley, M J ^a   Chan, J F L ^a   Stewardson, D J ^a  

^a NEWCASTLE UNIVERSITY   (United Kingdom)

Author keywords

Product development; Product planning; Quality function deployment; Statistics

Indexed keywords

EID: 84986131406     PISSN: 02686902     EISSN: None     Source Type: Journal    
DOI: 10.1108/02686900210412234     Document Type: Article

References (9)

1. Akao, Y. (Ed.) (1990), Quality Function Deployment: Integrating Customer Requirements into Product Design, Productivity Press, Cambridge, MA.
2. Barnett, V. (1991), 2nd Sample Survey Principles and Methods, Arnold, London.
3. Bossert, J.L. (1991), Quality Function Deployment: A Practitioner’s Approach, ASQC Quality Press, Milwaukee, WI.
4. Breyfogle, F.W. III (1999), Implementing Six Sigma: Smarter Solutions using Statistical Methods, John Wiley & Sons, New York, NY.
5. Chatfield C. and Collins, A.J. (1980), Introduction to Multivariate Analysis, Chapman Hall, London.
6. Day, R.G. (1993), Quality Function Deployment: Linking a Company with It’s Customers, ASQC Quality Press, Milwaukee, WI.
7. Grove, D.M. and Davis, T.P. (1992), Engineering, Quality & Experimental Design, Longman, London.
8. Oppenheim, A.N. (1992), Questionnaire Design and Attitude Measurement, Pinter Publishers, New York, NY.
9. Shiba, S., Graham, A. and Walden, D. (1993), A New American TQM: Four Practical Revolutions in Management, Productivity Press, Cambridge, MA.