Best practices in the food and drinks industry

British Food Journal

Volumn 101, Issue 3, 1999, Pages 238-254

  Mann, Robin ^a   Adebanjo, Oludotun ^b   Kehoe, Dennis ^b  

^a LEATHERHEAD FOOD RESEARCH   (United Kingdom)

^b UNIVERSITY OF LIVERPOOL   (United Kingdom)

Author keywords

Benchmarking; Food industry; Self assessment

Indexed keywords

EID: 84986131342     PISSN: 0007070X     EISSN: None     Source Type: Journal    
DOI: 10.1108/00070709910269839     Document Type: Article

References (9)

1. Ashton, C. (1997), Strategic Performance Measurement – Transforming Corporate Performance by Measuring and Managing the Drivers of Business Success, Business Intelligence Ltd, London.
2. Camp, R.C. (1995), Business Process Benchmarking – Finding and Implementing Best Practices, ASQC Quality Press, Milwaukee, WI.
3. Kaplan, R.S. and Norton, D.P. (1993), Measuring Corporate Performance – The Balanced Scorecard, Harvard Business School Management Productions, Cambridge, MA.
4. Letza, S. and Gadd, K. (1994), “Should activity-based costing be considered as the costing method of choice for total quality organisations?”, The TQM Magazine, Vol. 6 No. 5, pp. 57-63.
5. Mann, R.S. and Adebanjo, O.A. (1997), Business Excellence in the Food and Drink Industry – Practical Ways to Improve Performance, FT Management Report, Financial Times Retail > Consumer Publishing, London.
6. Mann, R.S., Adebanjo, O.A. and Kehoe, D.F. (1998), “An assessment of business excellence strengths and weaknesses in the food and drinks industry”, British Food Journal.
7. ECR, contact the Institute of Grocery Distribution, Grange Lane, Letchmore Heath, Watford. Tel: 01923 857141; Fax: 01923 852531.
8. European Business Excellence Model, contact the European Foundation for Quality Management, Avenue des Pleiades 19c, B-1200 Brussels, Belgium. Tel: +32 2 775 3511; Fax: +32 2 779 1237 or the British Quality foundation, 32-34 Great Peter Street, London SW1P 2Qx. Tel: 0171 654 5000; Fax: 0171 654 5001.
9. Investors in People, contact Investors in People UK, 4th Floor, 7-10 Chandos Street, London W1M 9DE. Tel: 0171 467 1900; Fax: 0171 636 2386.