Assessment of facilities management performance

Property Management

Volumn 18, Issue 4, 2000, Pages 258-266

  Amaratunga, Dilanthi ^a  

^a UNIVERSITY OF SALFORD   (United Kingdom)

Author keywords

Facilities management; Methodology; Performance measurement

Indexed keywords

EID: 84986131188     PISSN: 02637472     EISSN: None     Source Type: Journal    
DOI: 10.1108/02637470010348816     Document Type: Article

References (12)

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3. Barrett, P. (1994), Facilities Management: Towards Best Practice, Blackwell Science, London.
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10. Tellis, W. (1997), “Application of a case study methodology”, The Qualitative Report, (online serial), Vol. 3 No. 3, Web site: http://www.nova.edu/ssss/QR/QR3-3/tellis2.html
11. Tranfield, D. and Akhlaghi, F. (1995), “Performance measures: relating facilities to business indicators”, Facilities, Vol. 13 No. 3, pp. 6-14.
12. Yin, R.K. (1994), Case Study Research: Design and Methods, Sage Publications. New Bury Park, London, pp. 18-76.