Learning enters the boardroom: Making the connection between strategy and enterprise-wide learning

Industrial and Commercial Training

Volumn 34, Issue 2, 2002, Pages 66-69

  Henry, Paul ^a  

^a Sales Development and Marketing   (United States)

Author keywords

Internet; Learning; Strategy; Top management

Indexed keywords

EID: 84986131119     PISSN: 00197858     EISSN: None     Source Type: Journal    
DOI: 10.1108/00197850210417555     Document Type: Article

References (5)

1. Booz-Allen & Hamilton (2001), Merger Integration: Delivering on the Promise, Viewpoint.
2. Duvall, M. (2001), “Dow Chemical finds right formula for CRM”, Interactive Week, 20 August, available at: techupdate.zdnet.com/techupdate/stories/main/0,14179,2805302,00.html
3. Eisenfeld, B. and Kirkby, J. (2001), Implementing CRM: Business Change Program, not Project, Gartner Group, TU-13-1897.
4. Galimi, J. and Knox, M. (2001), CRM, CRM-Enabling Technologies: The Important Difference, Gartner Group, SPA-12-7264.
5. Tichy, N. and Sherman, S. (1993), Control Your Destiny or Someone Else Will, HarperBusiness, New York, NY.