Strategic intent, measurement capability, and operational success: Making the connection

International Journal of Physical Distribution & Logistics Management

Volumn 27, Issue 7, 1997, Pages 410-421

  Fawcett, Stanley E ^a   Smith, Sheldon R ^b   Bixby Cooper, M ^c  

^a BRIGHAM YOUNG UNIVERSITY   (United States)

^b BRIGHAM YOUNG UNIVERSITY HAWAII   (United States)

^c MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986129868     PISSN: 09600035     EISSN: None     Source Type: Journal    
DOI: 10.1108/09600039710188477     Document Type: Article

References (6)

1. Ohmae, K.“Getting back to strategy”, Harvard Business Review, November-December 1988, pp. 149-56.
2. Stock, J. and Lambert, D., “Becoming a ‘world class’ company with logistics service quality”, International Journal of Logistics Management, Vol. 3 No. 1, 1992, pp. 73-80.
3. Bowersox, D.J., Calantone, R.J., Clinton, S.R., Closs, D.J., Cooper, M.B., Dröge, C.L., Fawcett, S.E., Frankel, R., Frayer, D.J., Morash, E.A., Rinehart, L.M. and Schmitz, J.M., World Class Logistics: The Challenge of Managing Continuous Change, Council of Logistics Management, Oak Brook, IL, 1995.
4. Kaplan, R.“Yesterday's accounting undermines production”, Harvard Business Review, July-August 1984, pp. 95-101.
5. Eccles, R.“The performance measurement manifesto”, Harvard Business Review, January-February 1991, pp. 131-7.
6. Henkoff, R.“Delivering the goods”, Fortune, 28 November 1994, pp. 64-78.