The role of intelligent resources in knowledge management

Journal of Knowledge Management

Volumn 5, Issue 4, 2001, Pages 358-367

  Carneiro, Alberto ^a  

^a UNIVERSIDADE LUSÓFONA DE HUMANIDADES E TECNOLOGIAS   (Portugal)

Author keywords

Competitive advantage; Decision making; Information technology; Knowledge workers

Indexed keywords

EID: 84986106160     PISSN: 13673270     EISSN: 17587484     Source Type: Journal    
DOI: 10.1108/EUM0000000006533     Document Type: Article

References (33)

1. Amabile, T.M., Conti, R., Coon, H., Lazenby, J. and Herron, M. (1996), “Assessing the work environment for creativity”, Academy of Management Journal, Vol. 39 No. 5, pp. 1154-84.
2. Angehrn, A.A. (1993), “Computers that criticize you: stimulus and shy based decision support systems”, Interfaces, Vol. 23 No. 3, pp. 3-16.
3. Ellis, C., Gibbs, S.J. and Rein, G.L. (1991), “Groupware: some issues and experiences”, Communications of the ACM, Vol. 34 No. 1, pp. 39-58.
4. Eom, S.B. (1995), “Decision support systems research: reference disciplines and a cumulative tradition”, OMEGA: The International Journal of Management Science, Vol. 23 No. 5, pp. 511-23.
5. Gery, G. (1991), Electronic Performance Support Systems: How and Why to Remake the Workplace Through the Strategic Application of Technology, Weingarten Publications, Boston, MA.
6. Grant, J.H. and Gnyawali, D.R. (1996), “Strategic process improvement through organizational learning”, Strategy & Leadership, Vol. 24 No. 3, pp. 28-33.
7. Halal, W.E. and Smith, R.W. (1998), The Infinite Resource: Creating and Leading the Knowledge Enterprise, Business and Management Series, Jossey-Bass Publishers, San Francisco, CA.
8. Harrison, E.F. (1996), “A process perspective on strategic decision making”, Management Decision, Vol. 34 No. 1, pp. 46-53.
9. Johnson, G. and Scholes, K. (1999), Exploring Corporate Strategy – Text and Cases, 5th ed., Prentice-Hall, Englewood Cliffs, NJ.
10. Kao, J. (1996), Jamming – The Art and Discipline of Business Creativity, Harper Collins Publishers, New York, NY.
11. Kappel, G., Rausch-Schott, S. and Retschitzegger, W. (1998), “A framework for workflow management systems based on objects, rules and roles”, ACM Computing Surveys.
12. Liebowitz, J. and Wilcox, L.C. (1997), Knowledge Management and its Integrative Elements, CRC Press, Boca Raton, FL.
13. Lin, F., Norrie, D.H., Flores-Mendez, R.A. and Kremer, R. (2000), “Incorporating conversation managers into multi-agent systems”, in Greaves, M., Dignum, F., Bradshaw, J. and Chaib-draa, B. (Eds), Proceedings of the Workshop on Agent Communication and Language, Fourth International Conference on Autonomous Agents (Agents’ 2000), Barcelona, pp. 1-9.
14. Mentzer, J.T. and Gomes, R. (1991), “The strategic planning model: a pc-based dynamic, stochastic, simulation DSS generator for managerial planning”, Journal of Business Logistics, Vol. 12 No. 2, pp. 193-219.
15. Merten, P.B. (1991), “Loop-based strategic decision support systems”, Strategic Management Journal, Vol. 12 No. 5, pp. 371-86.
16. Moormann, J., Lochte, H. and Holtgreven, M. (1993), “An approach for an integrated DSS for strategic planning”, Decision Support Systems, Vol. 10 No. 4, pp. 401-11.
17. Nelson, R.R. and Romer, P. (1996), “Science, economic growth and public policy”, in Smith, B.L.R. and Barfield, C.E. (Eds), Technology, R&D, and the Economy, Brookings, Washington, DC.
18. O'Leary, D.E. (1998), “Knowledge acquisition from multiple experts: an empirical study”, Management Science, Vol. 44 No. 8.
19. Oldham, G.R. and Cummings, A. (1996), “Employee creativity: personal and contextual factors at work”, Academy of Management Review, Vol. 39 No. 3, pp. 607-34.
20. Pearson, A.E. (1991), “Tough-minded ways to get innovative”, in Innovation, A Harvard Business Review, Paperback No. 90072.
21. Rasmus, D.W. (1999), Rethinking Smart Objects: Building Artificial Intelligence with Objects, Cambridge University Press, Cambridge, published in association with SIGS Books.
22. Roth, A.V. (1996), “Achieving strategic agility through economies of knowledge”, Strategy & Leadership, Vol. 24 No. 2, pp. 30-7.
23. Russell, S.J. and Norvig, P. (1995), Artificial Intelligence: A Modern Approach, Prentice-Hall, Englewood Cliffs, NJ.
24. Sena, J.A. and Shani, A.B. (1999), “Intellectual capital and knowledge creation: towards an alternative framework”, in Liebowitz, J. (Ed.), Knowledge Management Handbook, Vol. 8 No. 1, CRC Press, New York, NY, pp. 8-16.
25. Senge, P. (1990), The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday, Century Business, Garden City, NY.
26. Shoham, Y. (1997), “An overview on agent-oriented programming”, in Bradshaw, J.M. (Ed.), Software Agents, AAAI Press, Menlo Park, CA, pp. 271-90.
27. Stewart, T. (1997), Intellectual Capital: The New Wealth of Organizations, Doubleday/Currency, New York, NY.
28. Tapscott, D. (1996), Digital Economy: Promise and Peril in the age of Networked Intelligence, McGraw-Hill, New York, NY.
29. Van der Spek, R. and Spijkervet, A. (1997), “Knowledge management: dealing intelligently with knowledge”, in Liebowitz, J. and Wilcox, L.C. (Eds), Knowledge Management and its Integrative Elements, CRC Press, Boca Raton, FL, pp. 31-59.
30. Wiig, K.M. (1995), Knowledge Management Methods: Practical Approaches to Managing Knowledge, Schema Press, Arlington, TX.
31. Wiig, K.M. (1997), “Integrating intellectual capital and knowledge management”, Long Range Planning, Vol. 30 No. 3, pp. 399-405.
32. Wooldridge, M.J. and Jennings, N.R. (1995), “Intelligent agents: theory and practice”, Knowledge Engineering Review, Vol. 10 No. 2, pp. 115-52.
33. Zack, M.H. and McKenney, J.L. (1995), “Social context and interaction in ongoing computer-supported management groups”, Organization Science, Vol. 6 No. 4, pp. 394-422.