A field study of success and failure factors in asynchronous groupware supported process improvement groups

Business Process Management Journal

Volumn 5, Issue 3, 1999, Pages 238-254

  Kock, Ned ^a   Jenkins, Andrea ^b   Wellington, Robert ^b  

^a TEMPLE UNIVERSITY   (United States)

^b UNIVERSITY OF WAIKATO   (New Zealand)

Author keywords

Action Research; BPR; Groupware; New Zealand; Process efficiency

Indexed keywords

EID: 84986104216     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637159910283010     Document Type: Article

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