Developing an employee balanced scorecard: Linking frontline performance to corporate objectives

Management Decision

Volumn 34, Issue 4, 1996, Pages 14-18

  Davis, Tim R v ^a  

^a CLEVELAND STATE UNIVERSITY   (United States)

Author keywords

Corporate strategy; Measurement; Operations planning; Strategic management; Top management

Indexed keywords

EID: 84986102029     PISSN: 00251747     EISSN: None     Source Type: Journal    
DOI: 10.1108/00251749610115116     Document Type: Article

References (4)

1. Brown, M.D., “Measuring corporate performance”, Long Range Planning, Vol. 2 No. 27, 1994, pp. 89-98.
2. Kaplan, R.S. and Norton, D.P., “The balanced scorecard - measures that drive performance”, Harvard Business Review, January-February 1992, pp. 71-9.
3. Maisel, L.S., “Performance measurement: the balanced scorecard approach”, Journal of Cost Management, Vol. 6 No. 2, 1992, pp. 47-52.
4. Case, J., Open-book Management, Harper Business, New York, NY, 1995.