Scenario planning for the future of reference: Five white papers posit the future and raise the bar for us all

Reference Services Review

Volumn 31, Issue 1, 2003, Pages 36-38

  Watstein, Sarah Barbara ^a  

^a VIRGINIA COMMONWEALTH UNIVERSITY   (United States)

Author keywords

Libraries; Organizational learning; Reference services; Scenario planning

Indexed keywords

EID: 84986097854     PISSN: 00907324     EISSN: None     Source Type: Journal    
DOI: 10.1108/00907320310460889     Document Type: Review

References (2)

1. Giesecke, J. (Ed.) (1998), Scenario Planning in Libraries, American Library Association, Chicago, IL.
2. Peters, T.E. (2002), “E-reference: how consortia add value”, The Journal of Academic Librarianship, Vol. 28 No 4, pp. 248-50.