The KMAT: Benchmarking knowledge management

Library Management

Volumn 20, Issue 7, 1999, Pages 367-372

  de Jager, Martha ^a  

^a Arthur Andersen Business Consulting   (South Africa)

Author keywords

Assessment; Information centres; Knowledge based systems; Performance measurement

Indexed keywords

EID: 84986085504     PISSN: 01435124     EISSN: None     Source Type: Journal    
DOI: 10.1108/01435129910285136     Document Type: Article

References (5)

1. Boxwell Jr, R.J. (1994), Benchmarking for Competitive Advantage, McGraw-Hill, New York, NY.
2. (The) Knowledge Management Assessment Tool (KMAT)(1997), (developed jointly by Arthur Andersen and The American Productivity and Quality Center), Arthur Andersen, Chicago, IL.
3. Knowledge Report (1996), Report on the Knowledge Imperative Symposium, held in Houston, TX, September 1995, co-sponsored by Arthur Andersen and the American Productivity and Quality Center, Arthur Andersen, Chicago, IL.
4. Ponelis, S. and Fairer-Wessels, F.A. (1998), “Knowledge management: a literature overview”, South African Journal of Library and Information Science, Vol. 66 No. 1, pp. 1-9.
5. Skyrme, D. (1998), “Turning information into knowledge for competitive advantage” Management Accounting, Vol. 76 No. 4, pp. 26-7.