Flexible intelligent relationship management: the business success paradigm in a stakeholder society

The Learning Organization

Volumn 3, Issue 3, 1996, Pages 5-17

  Mcdermott, M C ^a   Chan, K C ^b  

^a UNIVERSITY OF STRATHCLYDE   (United Kingdom)

^b South East Asia for Husky Injection Molding Systems ^*  (Singapore)

Author keywords

Business strategy; Competitive advantage; Customer satisfaction; Stakeholders

Indexed keywords

EID: 84986084384     PISSN: 09696474     EISSN: 1758905     Source Type: Journal    
DOI: 10.1108/09696479610119633     Document Type: Article

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