Where now for the UK public library service?

Library Management

Volumn 22, Issue , 2001, Pages 266-271

  Muir, Lindsey ^a   Douglas, Alex ^a  

^a LIVERPOOL JOHN MOORES UNIVERSITY   (United Kingdom)

Author keywords

Libary users; Performance indicators; Public libraries; Quality management

Indexed keywords

EID: 84986079179     PISSN: 01435124     EISSN: None     Source Type: Journal    
DOI: 10.1108/01435120110394835     Document Type: Article

References (11)

1. Audit Commission (1997), Due for Renewal: A Report on the Library Service, Audit Commission, London.
2. Audit Commission (2000), The Price Is Right?, Briefing, September 2000, London.
3. Cabinet Office (1997), Improving Local Services through Best Value: Consultation Paper, Cabinet Office, London.
4. Department of Culture, Media and Sport (1998), New Library: The People’s Network: The Government’s Response, HMSO, London.
5. Fishwick, F. and Muir, L. (1998), “The cost of cut-throat competition”, Library Association Record, Vol. 100 No. 5, pp. 244-5.
6. Fishwick, F., Fitzsimons, S. and Muir, L.H. (1997), Effects of the Abandonment of the Net Book Agreement: First Interim Research Report, Book Trust, London.
7. Lashmar, P. and Oliver, R. (2000), “Library standards hit all-time low”, Independent on Sunday, 28 May.
8. Library and Information Commission (2000), Libraries: The Essence of Inclusion, Library and Information Commission, London.
9. Muir, L. (2000), “Why should public libraries use electronic data interchange”, New Library World, Vol. 101 No. 1157, pp. 222-7.
10. Train, B., Dalton, P. and Elkin, J. (2000), “Embracing inclusion: the critical role of the library”, Library Management, Vol. 21 No. 9, pp. 483-90.
11. Wang, R., Wu, J. and Wu, J. (2000), “Shanghai Library’s quality service campaign”, Library Management, Vol. 21 No. 8, pp. 404-8.