An empirical analysis of knowledge management applications

Journal of Knowledge Management

Volumn 7, Issue 3, 2003, Pages 6-26

  Moffett, Sandra ^a   Mcadam, Rodney ^a   Parkinson, Stephen ^b  

^a UNIVERSITY OF ULSTER   (United Kingdom)

^b LEEDS METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

Information; Knowledge management; Organizational culture; Technology

Indexed keywords

EID: 84986079083     PISSN: 13673270     EISSN: 17587484     Source Type: Journal    
DOI: 10.1108/13673270310485596     Document Type: Article

References (43)

1. Abecker, A., Decker, S., Hinkelmann, K. and Reimer, U. (Eds) (1987), Knowledge-Based Systems for Knowledge Management in Enterprises, Workshop held at the 21st Annual German Conference on AI, Deutsches Forschungszentrum fuer Kuenstliche Intelligenz, Document D-97-03, September
2. American Productivity and Quality Centre (1997), Using Information Technology to Support Knowledge Management, Consortium Benchmarking Study: Final Report
3. Becker, W.E. and Harnett, D.L. (1987), Business and Economics Statistics with Computer Applications, Addison-Wesley, CA
4. Borghoff, U. and Pareschi, R. (1999), “Information technology for knowledge management”, available at: www.iicm.edu/jucs_3_8
5. Burgoyne, J. and Reynolds, M. (1998), Management Learning, Sage, London
6. Crosby, P. (1986), Running Things: The Art of Making Things Happen, McGraw-Hill, New York, NY
7. Curley, K. (1998), The Role of Technology, Knowledge Management: A Real Business Guide, Caspian, London
8. Davenport, T, Jarvenpaa, S. and Beers, M. (1996), “Improving knowledge work processes”, Sloan Management Review, Summer, pp. 53-65
9. Davenport, T. and Prusak, L. (1998), Working Knowledge – How Organizations Manage What They Know, Harvard Business School Press, Boston, MA
10. Davis, M.W. (1994), “Anatomy of decision support”, Datamation, 15th June, pp. 201-4
11. Demerest, M. (1997), “Understand knowledge management”, Journal of Long Range Planning, Vol. 30 No. 3, pp. 374-84
12. Easterby-Smith, M. and Thorpe, R. (1997), Research Traditions in Management Learning, cited in Burgoyne, J. and Reynolds, M., Management Learning, Sage, London
13. Hair, J., Anderson, R. and Tatham, R. (1987), Multivariate Data Analysis, 2nd ed., Macmillan, New York, NY
14. Handy, C. (1989), The Age of Unreason, Harvard Business School Press, Boston, MA
15. Heberlein, T.A. and Baumgartner, R. (1978), “Factors affecting response rates to mailed questionnaires: a quantitative analysis”, American Sociological Review, Vol. 43, pp. 447-62
16. Jobber, D., Allen, N. and Oakland, J. (1985), “The impact of telephone notification strategies on response to an industrial mail survey”, International Journal of Research in Marketing, Vol. 2, pp. 291-6
17. Kilmann, R., Saxton, M. and Serpa, R. (1986), “Issues in understanding and changing culture”, California Management Review, Vol. 28 No. 2, pp. 87-94
18. Kim, J. and Mueller, C. (1978), Introduction to Factor Analysis: What is it and how to do it?, Sage University Paper Series on Quantitative Applications in The Social Sciences, Series No. 07-013, Sage, London
19. Lank, E. (1997), “Leveraging invisible assets: the human factor”, Journal of Long Range Planning, Vol. 30 No. 3, pp. 406-12
20. Lewis-Beck, M.S. (1993), Regression Analysis, Vol. 2, Toppan Company and Sage Publications, Singapore
21. Martin, J. (1998), “Knowledge is money”, IT Week, 7 September
22. McAdam, R. and McCreedy, S. (1999), “The process of knowledge management within organizations: a critical assessment of both theory and practice”, Journal of Knowledge and Process Management, Vol. 6 No. 2, pp 101-13
23. McAdam, R. and McCreedy, S. (2000), A critique of knowledge management: using a social constructionist model, Journal of New Technology, Work and Employment, Vol 15, No 2, pp 155 - 168
24. Meek, V. (1988), “Organizational culture: origins and weaknesses”, Journal of Organizational Studies, Vol. 9 No. 4, pp. 453-73
25. Obeng, E. and Crainer, S. (1996), What’s Wrong with the Organization Anyway? Making Reengineering Happen, Pitman, London
26. Parkinson, S., Chambers, A., O'Neill, E., Sheerman, J., Meehan, S. and Flynn, M. (1997), Are We Being Served?, Chartered Institute of Marketing, Cocham
27. Pettigrew, A. (1990), “Is corporate culture manageable?”, in Wilson, D.C. and Rosenfielf, R.H. (Eds), Managing Organizations, McGraw-Hill, London
28. Peppard, J. (1993), IT Strategy for Business, Pitman, London
29. Peters, T. and Waterman, R. (1982), In Search of Excellence, Harper Row, New York, NY
30. Peters, T. (1992), Liberation Management, Pan Books, New York, NY
31. Phillips, A. (1994), “Creating space in the learning company”, in Burgoyne, J., Pedlar, M. and Boydell, T. (Eds), Towards the Learning Company, McGraw-Hill, London
32. Quintas, P., Lefrere, P. and Jones, G. (1997), “Knowledge management: a strategy agenda”, Journal of Long Range Planning, Vol. 30 No. 3, pp. 385-91
33. Richards, I. (1998), Innovation: The Strategic Imperative, The Knowledge Management Report Series, Management Trends International, Lavendon, London
34. Rose, D. and Sullivan, O. (1993), Introducing Data Analysis for Social Scientists, Open University Press, Buckingham
35. Scarborough, H., Swann, J. and Preston, J. (1999), Knowledge Management: A Literature Review, Institute of Personnel Development Report, London
36. Shenk, D. (1997), Data Smog, Harper and Collins, New York, NY
37. Sprague, R.H. and Watson, H.J. (1996), Decision Support for Management, Prentice Hall, NJ
38. Smiricich, L. (1993), “Concepts of culture and organizational analysis”, Administrative Science Quarterly, Vol. 28, pp. 339-59
39. Ward, M. (1994), “Why your corporate culture isn’t working and what to do about it”, Part 1, Organizational Culture and Change, Gower, London
40. Ward, J. and Griffiths, P. (1996), Strategic Planning for Information Systems, Wiley, London
41. Webber, A. (1993), “Whats so new about the new economy?”, Harvard Business Review, January-February, p. 27
42. Wiseman, C. (1986), Strategy and Computers, Dow-Jones Irwin, Homewood, IL
43. Zuboff, S. (1988), In the Age of the Smart Machine, Heinemann, London