Commentary: Cities as service factories? Using the servuction system for marketing cities as shopping destinations

International Journal of Retail & Distribution Management

Volumn 25, Issue 6, 1997, Pages 204-210

  Warnaby, Gary ^a   Davies, Barry J ^b  

^a MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF GLOUCESTERSHIRE   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986078138     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590559710175953     Document Type: Article

References (18)

1. URBED, Vital and Viable Town Centres: Meeting the Challenge, HMSO, London, 1994.
2. Association of Town Centre Management, The Effectiveness of Town Centre Management - Research Study, Association of Town Centre Management, London, 1994.
3. English Historic Towns Forum, Retailing in Historic Towns - Research Study 1992, English Historic Towns Forum, 1992.
4. Schiller, R., “Retail decentralisation: the coming of the third wave”, The Planner, July 1986, pp. 13-15.
5. Williams, C.C., “Rethinking the role of retailing and consumer services in local economic development: a British perspective”, Journal of Retailing and Consumer Services, Vol. 3 No. 1, 1996, pp, 53-6.
6. Guy, C., The Retail Development Process: Location, Property and Planning, Routledge, London, 1994.
7. Ashworth, G.J. and Voogd, H., “Marketing and place promotion”, in Gold, J.R. and Ward, S.V. (Eds), Place Promotion: the Use of Publicity and Marketing to Sell Towns and Regions, John Wiley & Sons, Chichester, 1994.
8. Ashworth G.J. and Voogd, H., Selling The City, Belhaven, London, 1990.
9. Ashworth, G.J. and Voogd, H., “Can places be sold for tourism?”, in Ashworth, G. and Goodall, B. (Eds), Marketing Tourism Places, Routledge, London, 1990.
10. Sleipen, W., Marketing van de Historische Omgeving, Netherlands Research Institute for Tourism, Breda, 1988 (cited in[8]).
11. Langeard, E., Bateson, J., Lovelock, C. and Eiglier, P., Marketing of Services: New Insights from Consumers and Managers, Report No. 81-104, Marketing Sciences Institute, Cambridge, MA, 1981.
12. Bateson, J.E.G., Managing Services Marketing, 2nd ed., The Dryden Press, Fort Worth, TX, 1992.
13. Schiller, R. and Jarrett, A., “A ranking of shopping centres using multiple branch numbers”, Land Development Studies, Vol. 2 No. 2, 1985, pp. 53-100.
14. Reynolds, J. and Schiller, R., “A new classification of shopping centres in Great Britain using multiple branch numbers”, Journal of Property Research, Vol. 9, 1992, pp. 122-60.
15. Brown, S., Retail Location: A Micro-Scale Perspective, Avebury, Aldershot, 1992.
16. Auge, M., Non Places: Introduction to an Anthropology of Supermodernity, Verso, London, 1995.
17. O’Brien, L. and Harris, F., Retailing: Shopping, Society, Space, David Fulton Publishers, London, 1991.
18. Lovelock, C.H., Managing Services: Marketing, Operations and Human Resources, 2nd ed., Prentice-Hall, Engelwood Cliffs, NJ, 1992.