Interaction management: The next (and necessary) step beyond knowledge management

Business Process Management Journal

Volumn 9, Issue 3, 2003, Pages 337-353

  Smoliar, Stephen W ^a  

^a FX PALO ALTO LABORATORY   (United States)

Author keywords

Crisis management; Information exchange; Knowledge management

Indexed keywords

EID: 84986077510     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637150310477920     Document Type: Article

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