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Volumn 16, Issue 7, 2001, Pages 406-410

Chief executives – hear thyselves: Leadership requirements for 5-S/TQM implementation in healthcare

Author keywords

Health care; Top management; Total quality management

Indexed keywords


EID: 84986077059     PISSN: 02686902     EISSN: None     Source Type: Journal    
DOI: 10.1108/EUM0000000005716     Document Type: Article
Times cited : (9)

References (24)
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  • 8
    • 1542718920 scopus 로고
    • Prentice Hall, Englewood Cliffs, NJ
    • Cohen, W.A. (1990), The Art of the Leader, Prentice Hall, Englewood Cliffs, NJ.
    • (1990) The Art of the Leader
    • Cohen, W.A.1
  • 9
  • 14
    • 0004279922 scopus 로고
    • Collier, Macmillan Publishers, New York, NY
    • Kotter, J.P. (1982), The General Managers, Collier, Macmillan Publishers, New York, NY.
    • (1982) The General Managers
    • Kotter, J.P.1
  • 15
    • 84986134091 scopus 로고
    • Leadership issues for TQM
    • Leigh, W. (1988), “Leadership issues for TQM”, Total Quality Management, Vol. 5 No 6.
    • (1988) Total Quality Management , vol.5 , Issue.6
    • Leigh, W.1
  • 17
    • 0642283526 scopus 로고
    • An analysis of the feasibility of generating a generic model for the implementation of TQM in the NHS
    • unpublished doctoral thesis, Sheffield Hallam University
    • Nwabueze, U. (1995), “An analysis of the feasibility of generating a generic model for the implementation of TQM in the NHS”, unpublished doctoral thesis, Sheffield Hallam University.
    • (1995)
    • Nwabueze, U.1
  • 18
    • 0025195633 scopus 로고
    • What is quality in health services?
    • Ovretveit, J. (1990), “What is quality in health services?”, Health Services Management, June.
    • (1990) Health Services Management , vol.June
    • Ovretveit, J.1
  • 20
    • 84986056992 scopus 로고    scopus 로고
    • Proceedings of Juran Institute 14th Annual Conference on Breakthrough Quality, Florida, USA
    • Rider, C.T. (1996), Focusing Improvement on What’s Important, Proceedings of Juran Institute 14th Annual Conference on Breakthrough Quality, Florida, USA.
    • (1996) Focusing Improvement on What’s Important
    • Rider, C.T.1
  • 21
    • 84986127703 scopus 로고
    • TQM: a critical examination
    • Sargent, W. (1986), “TQM: a critical examination”, Total Quality Management, Vol. 3 No. 4.
    • (1986) Total Quality Management , vol.3 , Issue.4
    • Sargent, W.1
  • 22
    • 0004171312 scopus 로고
    • 4th ed., Prentice-Hall, Englewood Cliffs, NJ
    • Stoner, J.A. and Freeman, R.E. (1989), Management, 4th ed., Prentice-Hall, Englewood Cliffs, NJ.
    • (1989) Management
    • Stoner, J.A.1    Freeman, R.E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.