What killed BPR? Some evidence from the literature

Business Process Management Journal

Volumn 3, Issue 1, 1997, Pages 81-107

  Deakins, Eric ^a   Makgill, Hugh H ^a  

^a UNIVERSITY OF WAIKATO   (New Zealand)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986076986     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637159710161594     Document Type: Review

References (8)

1. BPR Mailing List BPR-L, Delft University of Technology, various dates in May 1996.
2. Davenport, T.H. (1993), Process Innovation - Re-engineering Work through Information Technology, Harvard Business School Press, Boston, MA.
3. Davenport, T.H. (1995), “The fad that forgot people”, Fast Company, No. 1, November.
4. Davenport, T.H. and Short, J.E. (1990), “The new industrial engineering: information technology and business process redesign”, Sloan Management Review, Vol. 31 No. 4, Summer, pp. 11-27.
5. Grover, V. and Kettinger, W.J. (1995), “Call for papers on the impacts of business process change on organisational performance”, Journal of Management Information Systems, Vol. 12 No. 2, Autumn.
6. Hall, G., Rosenthal, J. and Wade, J. (1993), “How to make re-engineering really work”, Harvard Business Review, November-December, pp. 119-131.
7. Hammer, M. (1990), “Re-engineering work: don’t automate, obliterate”, Harvard Business Review, July-August, pp. 104-112.
8. Hammer, M. and Champy, J. (1993), Re-engineering the Corporation - A Manifesto for Business Revolution, Harper Business, New York, NY.