Using the Web of Science® for unmediated document delivery

Interlending & Document Supply

Volumn 28, Issue 4, 2000, Pages 178-184

  Crowley, Gwyneth H ^a   Hart, Judith L ^a  

^a TEXAS A AND M UNIVERSITY   (United States)

Author keywords

Document supply; Interlending; Internet; Library services; USA; User studies

Indexed keywords

EID: 84986076176     PISSN: 02641615     EISSN: None     Source Type: Journal    
DOI: 10.1108/02641610010356951     Document Type: Article

References (8)

1. Association of Research Libraries (1999), “Trends in ARL libraries”, http://www.arl.org/stats/arlstat/99intro.html 11 May.
2. Cook, C., Coleman, V. and Heath, F. (1999), “SERVQUAL: a client-based approach to developing performance indicators”, in Pat Wressell Associates (Eds), Performance Measurement in Libraries and Information Services: Proceedings of the 3rd Northumbria International Conference, Information North for the School of Information Studies, University of Northumbria, Newcastle, pp. 211-18.
3. Crowley, G.H. (1999), “Unmediated document delivery: a project using FirstSearch and EBSCOdoc”, Interlending & Document Supply, Vol. 27 No. 3, pp. 122-7.
4. Gilmer, L.C. (1994), Interlibrary Loan: Theory and Management, Libraries Unlimited, Englewood, CA.
5. Hart, J.L., Coleman, V. and Yu, H. (1999), “Marketing electronic resources and services: surveying faculty use as a first step”, The Reference Librarian, No. 67/68, pp. 41-51.
6. Jackson, M.E. (1998), Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries, Association of Research Libraries, Washington, DC.
7. Smith, J. (1998), “Patron initiated electronic interlibrary loan”, Journal of Interlibrary Loan, Document Delivery & Information Supply, Vol. 8 No. 4, pp. 1-4.
8. Texas A&M University (1999), Vision 2020: Creating a Culture of Excellence, Texas A&M University, College Station, TX.