Quality in health care: Medical or managerial?

Managing Service Quality: An International Journal

Volumn 10, Issue 2, 2000, Pages 78-81

  Hansson, Johan ^a  

^a STOCKHOLM UNIVERSITY   (Sweden)

Author keywords

Health care; Organizational change; Sweden; TQM

Indexed keywords

EID: 84986067888     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520010318254     Document Type: Article

References (8)

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4. Latour, B. (1987), Science in Action, Harvard University Press, Cambridge, MA.
5. Osborne, D. and Gaebler, T. (1993), Reinventing Governance: How the Entrepreneurial Spirit is Transforming the Public Sector, Penguin, New York, NY.
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7. Rose, N. and Miller, P. (1992), “Political power beyond the state: problematics of government”, British Journal of Sociology, Vol. 43 No. 2, pp. 173-205.
8. Womack, J.P., Jones, D. and Roos, D. (1991), The Machine that Changed the World, Harper Perennial, New York, NY.