Building performance through in-process measurement: Toward an “indicative” scorecard for business excellence

International Journal of Productivity and Performance Management

Volumn 53, Issue 3, 2004, Pages 233-244

  Hua Tan, Kim ^a   Platts, Ken ^a   Noble, James ^b  

^a UNIVERSITY OF CAMBRIDGE   (United Kingdom)

^b Department of Electrical Engineering and Computer Science   (United States)

Author keywords

Business excellence; Performance measurement (quality); Strategic management

Indexed keywords

EID: 84986065126     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410400410523774     Document Type: Article

References (16)

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