SME e-business and supplier-customer relations

Journal of Small Business and Enterprise Development

Volumn 10, Issue 3, 2003, Pages 345-353

  Stone, Merlin ^a  

^a UNIVERSITY OF SURREY   (United Kingdom)

Author keywords

Customer relations; Electronic commerce; Small enterprises

Indexed keywords

EID: 84986064519     PISSN: 14626004     EISSN: None     Source Type: Journal    
DOI: 10.1108/14626000310489817     Document Type: Article

References (5)

1. Daniel, E., Wilson, H. and Myers, A. (2002), “Adoption of e-commerce by SMEs in the UK”, International Small Business Journal, Vol. 20 No. 3, August, pp. 253-270.
2. Lindstrom, M., Seybold, P. and Hollis, N. (2003), BrainChild, Kogan Page, London.
3. Rogers, E.M. (1983), The Diffusion of Innovation, Free Press, New York, NY.
4. Stone, M., Woodcock, N. and Foss, B. (2002), The Customer Management Scorecard, Kogan Page, London.
5. Stone, T. (2002), “A study of the effects of the Internet on branding in FMCG companies”, unpublished BA dissertation, International Business Unit, Manchester Metropolitan University, Manchester.