Balanced scorecard: A rising trend in strategic performance measurement

Measuring Business Excellence

Volumn 5, Issue 2, 2001, Pages 18-27

  Ling Sim, Khim ^a   Chye Koh, Hian ^b  

^a WESTERN NEW ENGLAND UNIVERSITY   (United States)

^b NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

Author keywords

Balanced scorecard; Electronics industry; Just in time; Performance improvement; Performance measurement; TQM

Indexed keywords

EID: 84986059552     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683040110397248     Document Type: Article

References (19)

1. American Institute of Certified Public Accountants (1994), Improving Business Reporting – A Customer Focus, AICPA, New York, NY.
2. Atkinson, A. and Epstein, M. (2000), “Measure for measure”, CMA Magazine, Vol. 74 No. 7, pp. 22-8.
3. Balanced Scorecard Report (1999a), Insight, Experience and Ideas for Strategy-focused Organizations, Article Reprint No. B9911F, Harvard Business School Publishing, Boston, MA.
4. Balanced Scorecard Report (1999b), Insight, Experience and Ideas for Strategy-focused Organizations, Article Reprint No. B9911B, Harvard Business School Publishing, Boston, MA.
5. Choperana, A.M. (1996), “Fast cycle time – driver of innovation and cycle time”, Research Technology Management, May-June, pp. 36-49.
6. Cooper, R.G. and Kleinschmidt, E.J. (1994), “Determinants of timeliness in product development”, Journal of Product Innovation Management, Vol. 11, pp. 381-96.
7. Dröge, C., Jayaram, J. and Vickery, S. (2000), “The ability to minimize the timing of new product development and introduction: an examination of antecedent factors in the North American automobile supplier industry”, Journal of Production Innovation Management, Vol. 17, pp. 24-40.
8. Frigo, M.L. and Krumwiede, K.R. (1999), “Balanced scorecards: a rising trend in strategic performance measurement”, Journal of Strategic Performance Measurement, Vol. 3, February-March, pp. 42-8.
9. Institute of Management Accountants (IMA) (1996), Are Corporate America’s Financial Measurements Outdated?, IMA, Montvale, NJ.
10. Itami, H. (1987), Mobilizing Invisible Assets, Harvard University Press, Cambridge, MA.
11. Ittner, C.D. and Larcker, D.F. (1998), “Innovations in performance measurement: trends and research implications”, Journal of Management Accounting Research, Vol. 10, pp. 205-38.
12. Ittner, C.D., Larcker, D.F. and Meyer, M. (1997), “Performance, compensation, and the balanced scorecard”,working paper, University of Pennsylvania.
13. Kaplan, R.S. and Norton, D.P. (1992), “The balanced scorecard – measures that drive performance”, Harvard Business Review, January-February, pp. 71-9.
14. Kaplan, R.S. and Norton, D.P. (1996a), Translating Strategy into Actions: The Balanced Scorecard, Harvard Business School Press, Boston, MA.
15. Kaplan, R.S. and Norton, D.P. (1996b), “Using the balanced scorecard as a strategic management systems”, Harvard Business Review, January-February, pp. 75-85.
16. Rucci, A.J., Kirn, S.P. and Quinn, R.T. (1998), “The employee-customer-profit chain at Sears”, Harvard Business Review, Vol. 76, January-February, pp. 82-97.
17. Sim, K.L., Killough, L.N. and Curatola, A.P. (1999), “An examination of organizational design and performance improvement in the manufacturing industry”, International Review of Accounting, Vol. 4, pp. 1-21.
18. Simons, R. (2000), Performance Measurement and Control Systems for Implementing Strategy, Prentice-Hall, Englewood Cliffs, NJ.
19. Waterhouse, J.M. (1999), “Reporting practices: measuring up”, CA Magazine, March, pp. 41-8.