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Volumn 35, Issue 4, 1997, Pages 319-321

Defining relationship marketing: an international perspective

Author keywords

Governance; International marketing; National cultures; Relationship marketing

Indexed keywords


EID: 84986052296     PISSN: 00251747     EISSN: None     Source Type: Journal    
DOI: 10.1108/00251749710169710     Document Type: Article
Times cited : (42)

References (12)
  • 3
    • 84905082651 scopus 로고
    • From marketing mix to relationship marketing
    • Grönroos, C. (1994, “From marketing mix to relationship marketing”, Management Decision, Vol. 32 No. 2, pp. 4-20.
    • (1994) Management Decision , vol.32 , Issue.2 , pp. 4-20
    • Grönroos, C.1
  • 4
    • 21344487054 scopus 로고
    • Ethical and legal foundations of relational marketing exchange
    • October
    • Gundlach, G.T. and Murphy, P.E. (1993, “Ethical and legal foundations of relational marketing exchange”, Journal of Marketing, Vol. 57, October, pp. 35-46.
    • (1993) Journal of Marketing , vol.57 , pp. 35-46
    • Gundlach, G.T.1    Murphy, P.E.2
  • 5
    • 0002178137 scopus 로고
    • Do norms matter in marketing relationships?
    • April
    • Heide, J.B. and John, G. (1992, “Do norms matter in marketing relationships?”, Journal of Marketing, Vol. 56, April, pp. 32-44.
    • (1992) Journal of Marketing , vol.56 , pp. 32-44
    • Heide, J.B.1    John, G.2
  • 6
    • 76549088171 scopus 로고
    • Factors affecting trust in market research relationships
    • January
    • Moorman, C., Deshpande, R. and Zaltman, G. (1982, “Factors affecting trust in market research relationships”, Journal of Marketing, Vol. 57, January, pp. 81-101.
    • (1982) Journal of Marketing , vol.57 , pp. 81-101
    • Moorman, C.1    Deshpande, R.2    Zaltman, G.3
  • 7
    • 84986096161 scopus 로고
    • The commitment-trust theory of relationship marketing
    • July
    • Morgan, R.M. and Hunt, S.D. (1994, “The commitment-trust theory of relationship marketing”, Journal of Marketing, Vol. 58, July, pp. 20-38.
    • (1994) Journal of Marketing , vol.58 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 9
    • 0001098491 scopus 로고
    • Coalitions and global strategy
    • in Porter M.E. (Ed.), Harvard Business School Press, Boston, MA
    • Porter, M.E. and Fuller, M.B. (1986, “Coalitions and global strategy”, in Porter, M.E. (Ed.), Competition in Global Industries, Harvard Business School Press, Boston, MA, pp. 315-43.
    • (1986) Competition in Global Industries , pp. 315-343
    • Porter, M.E.1    Fuller, M.B.2
  • 10
    • 84982906884 scopus 로고
    • Influences on exchange processes: buyers’ preconceptions of a seller’s trustworthiness and bargaining toughness
    • March
    • Schurr, P.H. and Ozanne, J.L. (1985, “Influences on exchange processes: buyers’ preconceptions of a seller’s trustworthiness and bargaining toughness”, Journal of Consumer Research, Vol. 11, March, pp. 939-53.
    • (1985) Journal of Consumer Research , vol.11 , pp. 939-953
    • Schurr, P.H.1    Ozanne, J.L.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.