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Volumn 15, Issue 7, 1996, Pages 37-46

Total quality management and its impact on middle managers and front-line workers

Author keywords

Employee attitudes; Hong Kong; Job satisfaction; Surveys; TQM

Indexed keywords


EID: 84986043579     PISSN: 02621711     EISSN: None     Source Type: Journal    
DOI: 10.1108/02621719610122794     Document Type: Article
Times cited : (28)

References (22)
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  • 7
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  • 9
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  • 10
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    • The other side of quality: ‘soft’ issues and the human resource dimension
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    • Wilkinson, A.1
  • 13
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    • A passion for quality
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  • 14
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  • 18
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  • 19
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.