E-service quality and the public sector

Managing Service Quality: An International Journal

Volumn 13, Issue 6, 2003, Pages 453-462

  Buckley, Joan ^a  

^a UNIVERSITY COLLEGE CORK   (Ireland)

Author keywords

Customer services quality; Public services

Indexed keywords

EID: 84986038236     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520310506513     Document Type: Article

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