Evaluating user satisfaction: Case studies in Australasia

Facilities

Volumn 16, Issue 5-6, 1998, Pages 138-142

  Leifer, David ^a  

^a UNIVERSITY OF AUCKLAND   (New Zealand)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986031878     PISSN: 02632772     EISSN: None     Source Type: Journal    
DOI: 10.1108/02632779810211812     Document Type: Article

References (6)

1. Crosby.A. (1996), “A tool for measuring sick building syndrome: development and application”, Final Report to Health Reseach Council, HRC Summer Studentship, Department of Architecture, The University of Auckland, February (unpublished).
2. Dillon, R. and Vischer, J. (1987), User Manual Tenant Questionnaire Survey, Public Works Canada, Architectural & Engineering Services, AES/SAG 1-4:87-8, November.
3. Leifer, D. (1995), “Variations of user satisfaction with the internal environment of Auckland office buildings”, AIRAH Conference Proceedings, Melbourne, Australia, 3 May, pp. 1-9
4. Leifer, D., Docherty, M.J. and Smith, R. (1996), “Targeting maintenance effort by the use of a user satisfaction survey, user-oriented and cost effective management, maintenance and modernisation of building facilities”, CIB W70 Helsinki’96 Symposium Proceedings, Finland, 2-4 September, pp. 443-52.
5. Marans, R.W. and Spreckelmeyer, K.F. (1982a), “Evaluating open and conventional office design”, Environment and Behaviour, Vol. 13 No. 3, May, pp. 333-51.
6. Marans, R.W. and Spreckelmeyer, K.F. (1982b), “Measuring overall architectural quality: a component of building evaluation”, Environment and Behaviour, Vol. 14 No. 6, November, pp. 652-70.