“Oops, the future is past and we almost missed it!” – Integrating quality and behavioral management methodologies

Journal of Workplace Learning

Volumn 11, Issue 7, 1999, Pages 266-277

  Patton, Fred ^a  

^a Abernathy Associates   (United States)

Author keywords

Management philosophy; Quality; Technology; Trust

Indexed keywords

EID: 84986031674     PISSN: 13665626     EISSN: None     Source Type: Journal    
DOI: 10.1108/13665629910291947     Document Type: Article

References (8)

1. Covey, S.R. (1989), The 7 Habits of Highly Effective People, Simon & Schuster, New York, NY.
2. Deming, W.E. (1993), The New Economics, MIT Center for Advanced Engineering Study, Cambridge, MA.
3. Feeney, E.J. (1976), Behavioral Engineering Systems Training, Edward J. Feeney Associates, Redding, CT.
4. Porter, M.E. (1985), Competitive Advantage: Creating and Sustaining Superior Performance, Free Press.
5. Pzdek, T. (1996), The Complete Guide to the CQM, Quality Publishing, Tucson.
6. Rummler, G. and Brache, A.P. (1990), Improving Performance – How to Manage The White Space on the Organization Chart.
7. Skinner, B.F. (1974), About Behaviorism, Alfred A. Knopf, New York, NY.
8. Deming, W.E. (1986), Out of the Crisis, MIT Center for Advanced Engineering Study, Cambridge, MA.