A Six Sigma quality approach to workplace evaluation

Journal of Facilities Management

Volumn 3, Issue 3, 2005, Pages 240-253

  O’Neill, Michael ^a   Duvall, Cheryl ^b  

^a Herman Miller Inc   (United States)

^b NONE

Author keywords

Design; Post occupancy evaluation; Quality; Six Sigma

Indexed keywords

EID: 84986031279     PISSN: 14725967     EISSN: 17410983     Source Type: Journal    
DOI: 10.1108/14725960510808509     Document Type: Article

References (6)

1. Bechtel, R. (1997) Environment and Behavior: An Introduction, Thousand Oaks, CA, Sage.
2. Coleman, C. (2002) Interior Design Handbook of Professional Practice, New York, McGraw-Hill.
3. O’Neill, M. J. (1998) Ergonomic Design for Organizational Effectiveness, Boca Raton, FL, Lewis.
4. Zeisel, J. (1984) Inquiry by Design: Tools for Environment-Behavior Research, New York, University Press.
5. Keppel, G. (1991) Design and Analysis: A Researcher’s Handbook, 3rd edn, Englewood Cliffs, NJ, Prentice-Hall.
6. Eckes, G. (2001) The Six Sigma Revolution: How GE and Others Turned Process into Profits, New York, Wiley.