Unattended delivery to the home: An assessment of the security implications

International Journal of Retail & Distribution Management

Volumn 31, Issue 1, 2003, Pages 30-41

  McKinnon, Alan C ^a   Tallam, Deepak ^a  

^a HERIOT WATT UNIVERSITY   (United Kingdom)

Author keywords

Delivery services; Security; Theft

Indexed keywords

EID: 84986024676     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550310457827     Document Type: Article

References (24)

1. Anon (2001a), “Home shoppers rate service above price”, e.logistics Magazine, March, p. 14
2. Anon (2001b), “E-tailers coming to grips with fulfilment”, e.logistics Magazine, November/December, p. 12.
3. Anon (2001c), “Podbox joins unattended delivery market”, e.logistics Magazine, March, p. 8.
4. Bamfield, J. and Tonglet, M (1997), “Controlling shop crime in Britain: costs and trends”, International Journal of Retail and Distribution, Vol. 25 No. 9.
5. British Retail Consortium (2001), Retail Crime Survey, 8th annual survey, London.
6. Centre for Retail Research (2002), The European Retail Theft Barometer 2001, Nottingham.
7. Design Council (2000), Cracking Crime through Design, London.
8. D’Hont, S. (2000), The Cutting Edge of RFID Technology and Applications for Manufacturing and Distribution, Texas Instruments TIRIS.
9. Homeport (2000), The Unattended Home Delivery System, Homeport, London.
10. Kamarainen, V., Saranen, J. and Holmstrom, J. (2001), “The reception box impact on home delivery efficiency in the e-grocery business”, International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 6.
11. Keane, O. (2000), “The dangers lurking behind the bin”, e.logistics Magazine, June/July, p. 24
12. Keane, O. (2001a), “So you thought data didn’t matter?”, e.logistics Magazine, April, p. 33.
13. Keane, O. (2001b), “Drop it and run – but who carries the can?”, e.logistics Magazine, September, p. 39.
14. Keynote (2001), Home Shopping Report, London.
15. McKinnon, A.C. and Tallam, D. (2002), New Crime Threats from E-tailing: Theft in the Home Delivery Channel, report prepared for the Crime Panel of the UK Government Foresight Programme, Department of Trade and Industry, London, available at: www. foresight.gov.uk
16. Metapack (2000), bE-fulfilled, London.
17. Morganosky, M.A. and Cude, B.J. (2000), “Consumer response to online grocery shopping”, International Journal of Retail & Distribution Management, Vol. 28 No. 1, pp. 17-26.
18. Punakivi, M. and Saranen, J. (2001), “Identifying the success factors in e-grocery home delivery”, International Journal of Retail and Distribution Management, Vol. 29, No. 4.
19. Retail Logistics Task Force (2001), @Your Home: New Markets for Customer Service and Delivery, Foresight Programme, Department of Trade and Industry, London.
20. Rowlands, P. (2001), “Why access is the key”, e.logistics Magazine, November/December, pp. 24-6.
21. Rowlands, P. (2002), “Drop off, pop in and pick up”, e.logistics Magazine, March, pp. 22-4.
22. Tanskanen, K. (2001), Logistical Strategies for Electronic Grocery Shopping, Ecomlog research paper, Technical University of Helsinki, available at: www.tuta/hut.fi/ecomlog/publications/box.html
23. Verdict Research (2001), Home Delivery and Fulfilment 2001, London.
24. Scottish Retail Consortium (2001), 1st Scottish Retail Crime Survey: Helping Scotland's Retailers to Tackle Crime, Edinburgh.