Internal transfer of best practice for performance excellence: a global survey

Benchmarking: An International Journal

Volumn 7, Issue 4, 2000, Pages 239-246

  Jarrar, Yasar F ^a   Zairi, Mohamed ^a  

^a UNIVERSITY OF BRADFORD   (United Kingdom)

Author keywords

Consumer attributes; Labelling; Meat; Quality; United Kingdom

Indexed keywords

EID: 84986019138     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635770010378882     Document Type: Article

References (9)

1. Allee, V. (1997) “12 principles of knowledge management”, Training and Development, November, pp. 71-4.
2. American Productivity and Quality Centre (1997) What is Benchmarking?, APQC Report, Houston, TX.
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4. Ashton (1998), Managing Best Practices, Business Intelligence, London.
5. BT (1998), BT e-business, BT.
6. Cohen, S. (1998), “Knowledge management's killer appeal”, Training and Development, Vol. 52 No. 1, pp. 50-3.
7. European Centre for Total Quality Management (2000), Benchmarking: A Global Survey, ECTQM Report Series, Bradford.
8. Jarrar, Y. and Zairi, M. (2000), “Best practice transfer for future competitiveness: a study of best practices”, Total Quality Management, Vol. 11 Nos 4-6.
9. O'Dell and Grayson (1997), “Identifying and transferring internal best practices”, Best Practice White Paper, APQC, Houston, TX.